My Mac camera is not working
my camera is not available when using any application.. please assist how to activate the camera again?
MacBook Pro 13", macOS 10.15
Apple Event: May 7th at 7 am PT
my camera is not available when using any application.. please assist how to activate the camera again?
MacBook Pro 13", macOS 10.15
See if the hardware is recognized in System Information (?)
>(Option key) System Information>Hardware>Camera
example of recognition, both model and Unique ID:
if not, you have a hardware problem—Take it in
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Hey!
Actually, I am facing currently with the same problem. My Mac recognizes the camera. Here is my Apple forum discussion where I brought out the exact problem: https://discussions.apple.com/thread/251186757. 2 months ago the same problem appeared in my Macbook Pro after one update. I am 95% sure that it's a software problem. Unfortunately, I still haven't find any solution for this. If you find it, I appreciate if you can share it with me as well.
Thanks!
model and unique ID not mentioned, there is no option to solve the issue by myself?
sondosawan wrote:
model and unique ID not mentioned, there is no option to solve the issue by myself?
No. I am sorry this is a hardware issue.
Both Model and Unique ID is shown.
My Mac camera is not working