I can’t cancel the subscription on the app, because there’s no red buttom. The app withdraws money from my card.

v How can I cancel the subscription? 




I attach a photo, that there is no any red buttom, with sign “cancel”, and no checkmark near the version of subscription. These app was deleted before the payment,  and how I thought the prepayment was canceled. But I received the check with payment (attached photo)


Many people that also downloaded this app complains about the same problem. (ray cant cancel and lose their money)


3 attached foto the name of the app: «Followly: Звіти та аналітика»


Please help me or block this app

p.s. Cant attach three photos

Posted on Mar 2, 2020 11:55 PM

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I can’t cancel the subscription on the app, because there’s no red buttom. The app withdraws money from my card.

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