Lost the route tracking feature on Apple Watch 3

Question

Level 1

7 points

Lost the route tracking feature on Apple Watch 3

I’ve read the online guides for both my iPhone 7 and Apple Watch series 3 (42mm). Since February 10, 2020, whenever I go for my outdoor walk the watch records all the data and metrics afterwards but the map of the route no longer appears in the summary. This part of Watch user guide:

“Settings > Privacy > Location Services, tap Apple Watch Workout, then tap While Using the App.”

Excerpt From

Apple Watch User Guide

Apple Inc.

https://books.apple.com/us/book/apple-watch-user-guide/id985786488

This material may be protected by copyright.

has me stumped. Apple Watch Workout does not appear under Location Services in the settings of my iPhone 7.

Your help is appreciated.

Joe G.

Apple Watch Series 3, watchOS 6

Posted on Mar 7, 2020 6:10 PM

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Answer 1

ssbios

Level 1

9 points

Apr 8, 2020 6:21 AM in response to olefrijole

To get watch workout icon back again in privacy settings on iphone u have to unpair watch and pair again , just follow the steps and chose backups and that will install all your settings , and your watch will be back to normal

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Answer 2

javaliga

Level 10

120,173 points

Mar 7, 2020 7:44 PM in response to olefrijole

It should bee there.

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone.

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

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Answer 3

May 5, 2020 2:34 AM in response to Community User

The issue is you cannot "tap Apple Watch Workout" in your instructions above, as it does not show in the location services list! This problem has been reported and repeated many times over the years. It is a bug, plain and simple, and Apple should attempt to provide a method to fix without unpairing the watch.

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Answer 4

Mar 8, 2020 1:32 AM in response to olefrijole

To see the map, you must turn on route tracking. On your iPhone, go to Settings > Privacy > Location Services,turn location services on then tap Apple Watch Workout, then tap While Using the App.

Then tap on maps then tap While using the app.

Then tap on System Services and turn on motion calibration and distance.

Another place to check is on the watch in settings/privacy/Location Services and make sure this is turned on and scroll down to apple watch workout and select while using the app.

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