sound cuts out

when watching videos on Facebook and such, the sound will cut out after a second. I can restart my phone and the sound comes back but problem appears after a few minutes

iPhone 11, iOS 13

Posted on Mar 11, 2020 4:05 PM

Reply
5 replies

Mar 12, 2020 8:50 AM in response to JoeDean

Hey there, JoeDean. 


Welcome to the Apple Support Communities. It sounds like you are having intermittent sound issues while using Facebook. I’m happy to help point you in the right direction.


First, restart your iPhone: Restart your iPhone - Apple Support


Then, make sure your iOS is up-to-date: Update your iPhone, iPad, or iPod touch - Apple Support


Also, make sure your app is up-to-date: Update apps or use automatic downloads - Apple Support


Finally, work through the steps shown, here: If an app unexpectedly quits, stops responding, or won’t open - Apple Support


I hope this helps! If you have further questions, don’t hesitate to respond to this thread. 


All the best. 

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

sound cuts out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.