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Pinterest can't access my photos

whenever it ask me to give access, instead of going to setting/privacy/photo, it takes me to the setting/pinterest, and there is no option of changing photo access (there are "allow access to camera", to Siri, to notification, background refresh but no "access to photos")..and if I go to privacy/photo myself, Pinterest is not there which means it didn't ask for access at all...


And here are the things people suggested in a old post that I have tried:


1, setting/privacy/photo

--NO, as I said Pinterest didn't show up there


2, general/restriction

--NO, don't have that option any more in the IOS13...


3, general/reset/reset location & privacy

--NO, by doing this, it clears my list of apps asked for access, but when I try to access photos from Pinterest again, still Pinterest seems doesn't know where to ask for its access, Pinterest just take me to its own setting and it won't appear in that "asked for access to photos" list still...


4, turn off phone and turn back on

--NO use.


5, tap that "camera" icon in Pinterest, then choose photo library

--NO.

This is actually very smart! but no, when I tap that photo library, again Pinterest seems doesn't know where to ask for access and just take me to its own setting/Pinterest page and still didn't appear in that "asked for access to photos" page.


I have tried everything...any suggestions??


iPhone 6s, iOS 13

Posted on Mar 12, 2020 6:55 PM

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Question marked as Best reply

Posted on Mar 13, 2020 10:33 AM

Hi LanBai,


Welcome to Apple Support Communities. I understand you're having trouble granting permission to the Pinterest app to have access to Photos on your iPhone. I know it's important to be able to use your photos with Pinterest; I'd like to help. You've done some very thorough troubleshooting so far, I appreciate you including that information.


Based on the steps you've already tried, I'd suggest removing and reinstalling the Pinterest app to your device:




Let me know what you find.



Best Regards.

Similar questions

1 reply
Question marked as Best reply

Mar 13, 2020 10:33 AM in response to LanBai

Hi LanBai,


Welcome to Apple Support Communities. I understand you're having trouble granting permission to the Pinterest app to have access to Photos on your iPhone. I know it's important to be able to use your photos with Pinterest; I'd like to help. You've done some very thorough troubleshooting so far, I appreciate you including that information.


Based on the steps you've already tried, I'd suggest removing and reinstalling the Pinterest app to your device:




Let me know what you find.



Best Regards.

Pinterest can't access my photos

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