For Model A2119 adapter, why is it not supporting macbook pro 13' for 3840 x 2160 at 60Hz?

As described here https://support.apple.com/en-us/HT207806


Model A2119 is the newest model of this adapter. It supports HDMI 2.0 at these resolutions and refresh rates when used with macOS Mojave 10.14.6 or later or iOS 12.4 or later. It also supports HDR video in HDR10 and Dolby Vision formats when connected to a compatible playback device and display, TV, or projector.

  • Up to 1080p at 60Hz
  • 3840 x 2160 at 30Hz
  • 3840 x 2160 at 60Hz with these devices:
    • 16-inch MacBook Pro introduced in 2019
    • 15-inch MacBook Pro introduced in 2017 or later
    • Retina iMac introduced in 2017 or later
    • iMac Pro
    • iPad Pro


I have the latest model (2019) of MacBook Pro 13' but it's not listed above, where's the restriction? Can I expect to see my laptop supported in future versions of multiport adapters?

MacBook Pro 13", macOS 10.15

Posted on Mar 12, 2020 10:34 PM

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Mar 13, 2020 3:48 AM in response to yu30

yu30 wrote:

As described here https://support.apple.com/en-us/HT207806

Model A2119 is the newest model of this adapter. It supports HDMI 2.0 at these resolutions and refresh rates when used with macOS Mojave 10.14.6 or later or iOS 12.4 or later. It also supports HDR video in HDR10 and Dolby Vision formats when connected to a compatible playback device•  and display, TV, or projector.
Up to 1080p at 60Hz
• 3840 x 2160 at 30Hz
• 3840 x 2160 at 60Hz with these devices:
16-inch MacBook Pro•  introduced in 2019
15-inch MacBook Pro•  introduced in 2017 or later
Retina iMac•  introduced in 2017 or later
• iMac Pro
• iPad Pro

I have the latest model (2019) of MacBook Pro 13' but it's not listed above, where's the restriction? Can I expect to see my laptop supported in future versions of multiport adapters?



It is more hardware dependent then adapter dependent—


Get help with video issues on external displays connected to your Mac - Apple Support
 https://support.apple.com/en-us/HT201177



Identify the ports on your Mac - Apple Support
 https://support.apple.com/en-us/HT201736

Using 4K displays, 5K displays, and Ultra HD TVs with your Mac - Apple Support
 https://support.apple.com/en-us/HT206587

Use the LG UltraFine 5K Display with your Mac https://support.apple.com/en-us/HT207448


If in doubt you can talk directly to Apple Support—

call (800) MY–APPLE (800–692–7753)

or

https://getsupport.apple.com/

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For Model A2119 adapter, why is it not supporting macbook pro 13' for 3840 x 2160 at 60Hz?

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