Apple Music is SO SLOW

If you have the duplicate playlist problem, they actually show up in both iTunes and the Music app. If you don't see duplicate playlists there then you don't have that problem. If you have any "smart" playlists I would delete those (and reconstruct if you want to). Also if you have playlist folders you may want to create new folders and move the playlists into those and delete the old folders (just in case).

I've had this issue for a while, also with the new podcast app.. hoping the new software helps. I do have a large Apple Music library, around 800 gigabytes, but Apple doesn't claim there's a limit to amount of songs you can have.?.

yes, I do remember seeing that chrysbar, I currently have around 76,000 tracks.. so I guess I would reframe my question for apple.. how many tracks can you have before your app starts to slow down :-)

I have a similar issue to everyone else on this thread. Ever since upgrading to Catalina, the Apple Music App takes forever to load or the application stops responding while attempting to load. I updated my Catalina this evening to 10.15.6 in hopes that it help, but it didn't. It took several attempts of launching the application before it finally decided to open. I'm now afraid to quit the app for fear i won't be able to open it.

Apple, this is ridiculous! We pay good money for your hardware. This problem appears to be rather old. What's the solution. Please don't placate us with troubleshooting guides and other non-relevant ways of wasting our time. Fix the issue, your software is buggy.

Please help! I love my music, and want to listen to it on my Mac.

Here is my hardware setup:

Mac mini (Late 2012)

2.5 GHz Dual-Core Intel Core i5

16 GB 1600 MHz DDR3

Intel HD Graphics 4000 1536 MB

MacOS Catalina 10.15.6 (19G2021)

Apple need to take heed and fix this issue otherwise I am going to take my money to a competitor.

I open Apple Music on my Mac Mini and try to do a search for any artist. I may as well go and have a nap because by the time I get any results I've lost the desire to listen to music.

This is robbing me of the joy of music. In the old days it was so simple, put the cassette in the machine, press play and turn up the volume. Now I have to examine my network, do some kind of spiritual dance and then maybe if I'm lucky I'll hear some music.

It's supposed to be for our pleasure, Apple.

Hi. I have a Macbook Air and my Apple music on the laptop is infuriating. On my phone, Apple music works just fine. The spotify on my laptop works just fine. When I try use my Apple Music, I can't play anything that hasn't been completely downloaded and none of the earphone and keyboard buttons work. I have tried fixes from other people with problems, turning my laptop on and off, logging in and out of Apple Music and Force Quitting. How can fix this issue? Does this happen to anyone else? Also, I've only had this laptop a year. Everything else works just fine.

Good to know that I'm not the only one. The program is slow, searching most of the times does not give a response, everything is sluggish, it's really a drama. I'm using the newest MacBook Pro 13", fastest processo.

My iMac is running fine on catalina but Apple Music is very slow , it shows connecting but doesn’t connect for a long time , my internet is also fine ,I recently upgraded iMac from high Sierra to Catalina ,rest everything is absolutely perfect , just this issue , pls advice

Try searching for 'François-Xavier Roth' in the Music app on MacOs. On my MBP 13" it starts searching and stops without a note after a few seconds.

Go to https://beta.music.apple.com/

and try the same search again. You get results immediately.

(same on music.apple.com)

Same problem here. It's so frustrating because every single streaming service works perfectly except Apple Music. My connection can load 4k Videos in less than 10 seconds but it takes Apple Music almost 15 seconds to load a song.

I'm also running macOS Catalina so software should not be an issue. The same scenario applies to my iPhone. Can't believe Apple hasn't addressed this topic after so many years, Spotify is clearly eons ahead.

Same here. And with the recent new iPhones e new HomePod mini announcement, they suggested that we would finally have a "music handoff" on Apple Music. I'm still waiting for this. If the Alpha release of Big Sur doesn't fix the Music App issue on macOS and handoff doesn't land, Spotify for the whole family it is....

This app is the worst ever. I'm just trying to create a playlist. I click on the new playlist from the 3 dots button, then nothing happens...

The user experience is the poorest I had so far from Apple. And if I understand well, Big Sur won't resolve anything...

On my iphone it works much beter.

Worst app ever, indeed.

If Big Sur does not deliver massive improvement on the absurd sluggishness of this core Apple media ecosystem app, it'll be time to start unwinding myself from the Apple ecosystem.

Apple has proven they absolutely just don't give a bleep.

baccheschi wrote:

Sorry to disappoint, but I have MacOS Big Sur Beta 9 running on my Mid 2015 15" retina and it is still the same....

Thank you for cushioning in advance the cold anger at Apple I will feel after upgrading to Big Sur, whenever that might, and discovering that they still haven't bothered to fix this %&*@.

The problem is not your music app, but the service itself ! I'm not a user of Apple products and services. I begun to try Apple Music with a 3 free months offer. I really like the Apple Music app on Android. Nice design and the lyrics is a kill feature. But... On computer (Windows, Linux) I use Apple Music On Web. It's extremly slow to load, slow to play (I click on a song and it takes up to 10 secs to play). It happens on Chrome, Firefox, Edge... all browsers.

This year, I tried many music services : Deezer, Tidal, YouTube Music, Amazon Music, Spotify (that is my favorite and main service all days)... No one have the same performance issue of Apple Music. They load fast and works well. Spotify have a nice app that runs fast on Windows and Linux (others are web based).

I cancelled my Spotify renewal some days ago. Since I play music also on computer and not just on mobile, I've just renewed it in the last hour ! Apple Music can't be my streaming service at all !