Updating apps using iTunes 12.6.5.3

I've been using iTunes 12.6.5.3 to update and sync my IOS apps for quite a while now. But a few days ago it stopped working. When I hit the "Update All Apps" button in iTunes, it displays "Downloading xxx", "Downloading yyy" and continues through all apps that's available for update, but nothing is downloaded. Looks like a server problem, but no error messages are displayed whatsoever. Updating the apps via each of my IOS devices is of course working just fine.


Any ideas?

iMac, macOS 10.12

Posted on Mar 21, 2020 4:30 AM

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Posted on Mar 28, 2020 3:20 PM

I've got this problem too. Anyone tried using iMazing or Apple Configurator 2 instead?


I trked Apple Configurator 2 and it did update the app on the phone, but I can't see the download anywhere. I guess I was hoping that if it downloaded then I could copy it to iTunes for future use...


A quick google search later, I found it here:

~/Library/Group Containers/K36BKF7T3D.group.com.apple.configurator//Library/Caches/Assets/TemporaryItems/MobileApps/51A7935F-F02E-48B3-A807-86EE722C787C/1380676511/BBC Sounds 1.16.1.ipa


So I used a command like this to copy the file somewhere useful:

find ~/Library/Group\ Containers/K36BKF7T3D.group.com.apple.configurator/ -name "*.ipa" -exec cp {} /Volumes/QNAPRAID/itunes/ \;


From there I can drag it into iTunes.


It only seems to download apps that you actually have installed on the device. So if you have several devices and different apps installed on some to others, you need to perform the update on each.


Also I'd not used Apple Configurator 2 before so wasn't already signed in to my personal itunes account. There is no meaningful error if you are not signed in - it just doesn't let you update apps.


I don't see this as very useful long term, but as a short term fix it may be ok.



110 replies

Apr 10, 2020 7:26 AM in response to raripps

I doubt here's anything wrong with anyone's system. I have exactly the same issue on both my iPhone SE and iPad Pro. I'm running OS 10.12.6 Sierra and iTunes 12.6.5.3 on a Mac Pro 5,1 and MacBook Air. My iPhone is running iOS 12.4.1 and the iPad 13.3. Both iOS's worked perfectly on Sierra managing my apps both in updates and holding copies of the apps so I could install or uninstall apps on my many iOS devices. In looking at other Apple blogs, it's become apparent this is Apple's way of forcing those who have refused to upgrade to the latest iTunes since there is no reason to stay with iTunes 12.6.5.3 and earlier.


I personally feel it's Apples doing and I doubt we'll ever see it come back. They are simply forcing people to upgrade their equipment by writing code and using their servers to frustrate people into upgrading, whether it's their software or hardware. A case in point is Mac Pro 3,1 (and others) not being able to load Sierra and above without some high end user/code writer showing how a cracked code they designed can allow these newer OS's to run perfectly on older gear. It's obvious they are trying to retire good equipment and force upgrades. I love my Apple stuff and I have plenty of it, but I hate these kind of decisions on their part. The interesting thing is this iTunes issue is not supposedly happening on the Windows side from what I've read. So maybe there's a glitch in Apples servers, as why would they do it on the Apple OS side and not the Windows versions if it's true?


Apple you have enough money in the bank to allow us users who have older gear (and can't afford to upgrade) to continue to use your later software or at least allow us the ability to use our current software and hardware in the manner it was designed.


Sorry for the rant in my love/hate relationship since my first purchase of a 9600 Tower running OS9. LOL Life goes on though and we will have to get used to their ways. I still love my Apple gear; it's dependable, works great and is paid for. I suspect it will give me many more years of trouble free use. Buying into the latest and greatest is part of the consumption problem in our rapid slide into industrial waste and pollution of the planet.


Shame on you Apple for being greedy.

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Updating apps using iTunes 12.6.5.3

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