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Unable to reinstall Mac OS X

let me start off with that I have a MacBook Pro 13” mid 2012


when I started my computer a flashing gray folder with a question mark popped up (idk why). Since I’ve had this problem a long time ago, what fixed it was reinstalling OS X.


I went to the disk Utility to try to repair, it says disk0 (which I couldn’t do anything under this tab) and Mac OS X Base System, couldn’t click the repair option, just verify, which said system appears to be OK.


Then, I tried to restart Startup Disk but nothing popped up.

So, my last resort was to reinstall. Clicked it, agreed to terms and conditions, and now it says “select disk where you want to install OS X” but nothing, it’s blank.


I’m at a lost now. Idk if I should just take it in or just buy a new computer. If it’s a hard drive issue that I need to replace that is no issue since my MacBook Pro is mid 2012

Posted on Mar 23, 2020 1:02 PM

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Posted on Mar 23, 2020 1:14 PM

A folder with a question mark means that the selected startup disk isn't available or doesn't contain a Mac operating system. Learn how to resolve a flashing question mark.


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8 replies

Mar 23, 2020 1:49 PM in response to amayanichole

I read your whole post but most of it was hard to understand and seemed confusing. Thus, I sent you the standard fix for the stated problem.


Here is a possible solution but it will erase your disk. You will need a functioning Internet connection by Wi-Fi or Ethernet. The latter would be preferable.


Internet/Network Recovery of El Capitan or Later on a Clean Disk


     If possible back up your files before proceeding.


  1. Restart the computer. Immediately, at or before the chime, hold down the (Command-Option-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the target drive (out-dented entry w/type and size) from the side list.
  5. Click on the Erase button in Disk Utility's toolbar. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs, only if installing Mojave or Catalina ) or Mac OS Extended, (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Install OS X and click on the Continue button.


This should install the last version of macOS installed on your computer. Note that if you get to the point where you would be reformatting the disk and no disk is visible to format, then the disk has failed.

Apr 10, 2020 1:58 PM in response to Paradoxcity

General File Recovery


If you stop using the disk it's possible to recover deleted files that have not been overwritten by using recovery software such as Disk DrillMAC Data RecoveryData Rescue IIFile Salvage or TechTool Pro.  Each of the preceding come on a bootable CD to enable usage without risk of writing more data to the disk. Recovery software usually provides trial versions that enable you to determine if the software would help before actually paying for it. Beyond this or if the drive has completely failed, then you would need to send the drive to a recovery service like Drive Savers, which is very expensive and does not guarantee success.


The longer the hard drive remains in use and data are written to it, the greater the risk your deleted files will be overwritten. Unfortunately, these programs do not work on SSDs.


Also, visit The XLab FAQs and read the FAQ on Data Recovery.

Unable to reinstall Mac OS X

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