Apple TV Screen Saver goes blank

My Apple TV Screen Saver shows blank and reverts to Aerial after a bit. I use Shared Folders for this. I see the photos correctly when selected through My Photos. Also, I can get the option to Set as Screensaver while viewing the album. Selecting here gives same blank screen result. Any help would be great.

Posted on Mar 23, 2020 1:27 PM

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3 replies

QuickPost

Level 10

103,455 points

Mar 23, 2020 3:17 PM in response to ATVScreenSaverBlank

Hello,

What is your Apple TV's exact model number and what version of the system software is it running?

Settings > General > About

Mar 24, 2020 3:07 AM in response to ATVScreenSaverBlank

I did get some help and found the problem also included blank screen when Apple Photos were selected. I have three Users. After playing with signing in/out and combination of User and iCloud accounts, I found it would start working ok. The problem returned after I loaded a few more photos to the Shared Album and toggled between Shared Albums to reload the photos. I was able to get the Screen Saver back but not certain of the sequence.

Mar 24, 2020 2:57 AM in response to QuickPost

I have model: A1625 (32 GB) running tvOS 13.3.1 (17K795)

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Apple TV Screen Saver goes blank