Iphone XS storage full on bootloop want to update software no restore!

My Iphone XS is on a bootloop and is showing error 14. I dont have anything backed up (I know stupid of me- I thought it was backing up to iCloud this whole time and it was not!) and it does not allow me to update my software. Is there any other way besides restoring? Like any other iPhone data loss user, I would do anything to retain my data =( I called a 3rd party data recovery agency and they had no luck either with Error 14 and it meant my storage was full. Also if I keep trying does it cause data corruption? Please help.



iPhone XS Max

Posted on Mar 24, 2020 2:31 AM

Reply

Similar questions

115 replies

Mar 14, 2021 3:34 PM in response to nikhil2206

I had exactly the same issue and totally agree with your comment below:


They should have sold the phone with a disclaimer that “ ALL YOUR DATA WILL BE LOST IF YOUR STORAGE GETS FULL” .

Android phones dont have this issue. I have been loyal to Apple for 10 years now and if i lose my photos and videos, i am surely going to stop buying Iphones, if Apple is unable to resolve this issue.


Is there email or contact of senior person in APPLE to whom we can address this issue to come out with “A SOLUTION TO FIX THIS COMMON ISSUE”????”

May 8, 2021 12:50 AM in response to gamzehoroz

What was your previous ios version before update and what version have you installed?


I have iphone 11pro ios13.2 installed which is around 4.5gb and current version that i can use ios14.2 (6.1gb).

since problem caused by lack of storage i don't think updating via 3utools would help me.


we need something like ios lite version which will be around 1gb only for accessing essential files like photos, videos and documents. Then after securing our data, we can use standart ios. Wish Apple cares for us.

May 8, 2021 5:23 AM in response to gamzehoroz

I am gonna put my phone in a drawer like you did and store for years maybe.


My photos and videos must be saved no matter what.


I haven't tried update still on apple logo loop. This is first step.


I don't wanna make this complicated and don't want to take any risks. So 3utools might help to get through this or make things even worse.


I don't know why Apple doesn't care about us, thousands of people suffer this major software/hardware problem.

May 9, 2021 3:12 AM in response to Burak-07

To all with the same "problem".


What I don't understand........... why blame Apple for your own stupidity...


You ALL have a section Settings--> General--> iPhone storage.

You ALL could look there to see how much space is left.

You ALL should back-up your "precious" photo's, video's and whatever else is on your phone.


Do You also blame Microsoft when your harddisk is full and the PC won't boot up???

May 9, 2021 4:19 AM in response to helma145

No we don’t blame. Because you can boot any device (not just PC) in the world even with 1kb space left. Maybe it won’t be operable but you can boot.


Let’s assume if you cannot, you WON’T LOSE ANY DATA because of that. System data and user data is and should be different.


In this case: When the root filesystem size somehow exceeds the storage capacity of the device, it is a major design/development/coding (you name it) problem.


How come one can defend a failure like this. Unbelievable.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Iphone XS storage full on bootloop want to update software no restore!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.