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Gulnazz Author

Level 1

50 points

Iphone XS storage full on bootloop want to update software no restore!

My Iphone XS is on a bootloop and is showing error 14. I dont have anything backed up (I know stupid of me- I thought it was backing up to iCloud this whole time and it was not!) and it does not allow me to update my software. Is there any other way besides restoring? Like any other iPhone data loss user, I would do anything to retain my data =( I called a 3rd party data recovery agency and they had no luck either with Error 14 and it meant my storage was full. Also if I keep trying does it cause data corruption? Please help.

iPhone XS Max

Posted on Mar 24, 2020 2:31 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,128 points

Posted on Mar 24, 2020 2:39 AM

I am not sure what all this agency has tried. You said: "I called a 3rd party data recovery agency "

With the limited information that you have provided, I had to guess the problems faced by you. Some of it can be understood by reading below

You have not mentioned this either:- If you had turned on iCloud and iCloud Photos, your content is automatically stored in iCloud.

iCloud backup doesn’t include information already stored in iCloud, like Contacts, Calendars, Bookmarks, Mail, Notes, Voice Memos, shared photos, iCloud Photos, Health data, call history, and files you store in iCloud Drive.

Connect iPhone to Computer / Mac

Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support

If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...

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Similar questions

115 replies

InessaS

Level 1

65 points

May 2, 2020 11:21 PM in response to Gulnazz

I have this problem on xs Max 256 gb!!! Memory was full and my phone didn’t work correct! I haven’t backup!

InessaS

Level 1

65 points

May 2, 2020 11:22 PM in response to InessaS

Apple have really made a mistake in allowing a phone to reach such a full capacity!!!

InessaS

Level 1

65 points

May 2, 2020 11:25 PM in response to InessaS

There is no memory to install IOS! It is a error 14! It's a common problem with Apple's software right now

May 3, 2020 4:42 AM in response to Gulnazz

If repair shop can't help then it's only DFU restore, sorry.

And for the love of alien invasion, why on earth have you ignored the "disk full" message and weekly iTunes backups?

InessaS

Level 1

65 points

May 3, 2020 8:14 AM in response to FranzWebber

It’s a normal situation when memory is full! I tried to do backup but my phone didn’t it and got a boot loop!

Gulnazz Author

Level 1

50 points

May 3, 2020 8:35 AM in response to FranzWebber

bro a lot of people have the same problem 🙄🙄🙄

May 18, 2020 10:57 PM in response to Gulnazz

Any luck????

Jun 3, 2020 2:02 PM in response to Gulnazz

I have the same problem....... Anyone, any luck?

FurkanZY

Level 1

12 points

Jun 11, 2020 1:20 PM in response to bernadettt

I have exactly the same problem. Full storage - stuck on apple logo - couldnt update due to Error 14. You should hear us apple there are a lot of people out there.

Jun 16, 2020 2:58 PM in response to nikhil2206

Apple said there is nothing they can do - I went to the Apple Store and they have no solution for this issue - so I lost everything and had to restore - It sucks when you don’t have a backup

Jun 18, 2020 12:16 AM in response to nikhil2206

Is there any ways, we can exit the DFU mode and go back to the apple logo ?? I have heard from some people that the phone is starting back in 1-2 days by charging after getting stuck in Apple logo

Jun 18, 2020 12:44 AM in response to nikhil2206

Guys please watch this video https://youtu.be/aQTObeAUzkQ and share your comments. Make your voice heard to Apple so that they can come up with a solution

Jun 18, 2020 2:20 AM in response to nikhil2206

I haven't heard of this, but as far as I know DFU would delete all the contents!?

Jul 6, 2020 1:49 PM in response to Gulnazz

Same issue with my iphone 8 plus. Apple, pls take the responsibility to do something for your customers!!!

Jul 7, 2020 2:01 PM in response to Burgieman

also has error 14 code

Iphone XS storage full on bootloop want to update software no restore!