Check status of claims

Yesterday I made a complaint about being charged twice for Yousician. Today I received a reply saying I was to proceed to. Report a problem, Once in it stated I no longer had an account and I was unable to proceed to Check Status of Claims to see what decision was made.

Which what the email from apple informed me to do.

not to sure what to do.

Posted on Mar 24, 2020 3:29 AM

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19 replies

Chychi08

Level 1

4 points

Nov 18, 2020 9:23 PM in response to joanita290

Same problem 😢

Nov 19, 2020 3:12 PM in response to Chychi08

I think you make so hard to get a refund and you could make it easier but know we have to jump through hoops to get any kind of refund. SO THANK YOU VERY MUCH FOR THE HELP!!!

Dec 15, 2020 8:36 PM in response to Peterelund

Hi I made a refund on a thing that I did not mean to get and how can I get that money back like what’s the steps?

Oct 20, 2020 11:25 AM in response to thyrien

I have a report in there I just need to say this I don’t buy them 3 at all so please take them off and put that back on my card ending in 4410 I have been buying for yrs about 7 or more so I have never came you and said I don’t buy so please take it off i really don’t want too stop buying for I do like playing and u do make lots of money off me thanks Martie Nicholson

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Check status of claims