Magic Mouse 1 not scrolling

Just updated my iPad Pro to iPadOS 13.4, and was able to pair my Magic Mouse 1 to it. Point and click work just fine, however can't get scrolling gesture to work. Is this a known bug or is it just me ?

iPad Pro 10.5-inch, Wi-Fi

Posted on Mar 24, 2020 1:16 PM

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Posted on Apr 24, 2020 3:15 PM

Apple has clearly stated within the mouse settings on the iPad that any scrolling and gesture features of the MM 1 and the MTP 1 are not supported.

Apple has made this decision not to support 10-year old Apple input devices on their newer, compatible, mobile iOS devices.

Some basic functions of the MM 1and the MTP 1 work, but that is it!

You do not have to purchase and use the more expensive Apple MM 2 or the MTP 2.

You can choose use cheaper, iPadOS 13.4.1 compatible, third party mice and track pads, instead.

You have other alternative input devices available that may work.

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96 replies

Jul 5, 2020 2:54 PM in response to Gamerpete

Take this up with Apple.

Tap on the first link below and scroll down some to get to the Apple Product Support section and phone numbers for your location/region.


https://www.apple.com/contact/


OR


https://support.apple.com/en-us/HT201232


Actually call Apple customer support and see what they tell you!


I am just an Apple customer/product user, just like you!

I have no vested interest either way accept that I am against turning iPads into a poor/lesser version of a laptop computer.


You are, also, free and welcome to submit feedback about this issue to Apple.

This is only one of the few ways to directly contact Apple about ANY product issues.



iPad Feedback


http://www.apple.com/feedback/ipad.html


Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the proper and responsible Apple teams and personnel, but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.


The more users that post product feedback about any product issue, the faster Apple, in California, is made aware and starts working on a fix/solution for a future software update.




Good Luck!



Jul 5, 2020 3:38 PM in response to Gamerpete

The original Magic Mouse is MORE THAN A DECADE OLD. Whether to you or anyone else this seems ridiculous is in itself a ridiculous statement. Apple API's have evolved over the years and for mouse support SIGNIFICANTLY when iPadOS 13.4 was released. To expect Apple to make a mouse designed over a decade ago to be fully capable with the new API's is the ridiculous statement here.


Technology moves forward every day. Old devices aren't designed to be future proof. Take your complaint to Apple directly, but don't expect they'll do anything to make your VERY OLD mouse work with your iPad today.

May 21, 2020 7:30 AM in response to MichelPM

Apple is NOT going to fully support its 11 year old input devices.

——

This I doubt not. At the same time understanding this doesn’t prevent me from looking at Apple negatively for forcing users buy new products when there is no objective need to. They went out of their way to cut off users from using older devices as opposed to they didn’t want to do additional work to keep it supported.

Mar 26, 2020 5:54 AM in response to rmm74

How is it I can scroll with a MS mouse that cost less than 10 UKIP connected to iPad Pro 10.5 via USB with camera connector, but not with Magic Mouse 1?

The following Live Photo shows this. Hopefully the “live” photo will work in this forum. Alas it seems live does not work but you can clearly see the scroll bar that pops up when I move the scroll wheel.

Shame MM1 not supported, but will I spend 66 UKP (Amazon) or 79 UKP (Apple) for new mouse, probably not.

Apr 4, 2020 6:12 AM in response to bioalexandre

Why shame on me? I didn’t write the code - anymore than you did.


The only absurdity here is your apparent expectation that an old, already discontinued Apple product, would have explicit support added to a new a Operating System - that until now, had only minimum support for any external pointing device.


If you don’t like the facts of the matter, as outlined, that is hardly my problem.











Aug 26, 2020 12:40 AM in response to Steve_SW

OK, I just tested this cheap 2.4ghz Logitech mouse, plugged directly into 2018 iPad via the USB adapter and it works fine for movement, left & right click & scroll wheel. No need for USB power.


That’s saved me £59 from Amazon UK! To be honest I will probably upgrade to the MM2 and the MT2 at some stage as I use Logic on the Mac and trackpad is great with that, but for now this is fine.


By the way I bought my BT Logitech keyboard for £10 & the mouse for £5, both off FaceBook marketplace, there are some great bargains to be had there! Oh and the mouse is “soft click” so when you are working it is not too loud, maybe 20% of the noise of a standard mouse...


It’s the M330 model

May 21, 2020 9:34 AM in response to Khoukharev

Here is your direct quote to me


”Apple is NOT going to fully support its 11 year old input devices.

——

This I doubt not. At the same time understanding this doesn’t prevent me from looking at Apple negatively for forcing users buy new products when there is no objective need to. They went out of their way to cut off users from using older devices as opposed to they didn’t want to do additional work to keep it supported. ”

Jun 6, 2020 2:59 PM in response to rmm74

I have checked before I bought the iPad Pro that I could use my Magic Mouse one, it was supported so I decided not to get a new one in te package. I thought is was kind of cool that the old mouse was still working, that gave me a good feeling about the apple brand. Now I find out it doesn’t support scrolling. For me its clear that it’s not because its such a tough job to make it compatible, but mostly that they know people wil buy a new one. It’s al about making more money. It’s a shame they are not caring More about long time apple users!

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Magic Mouse 1 not scrolling

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