iPhone 7 Plus with iOS 13.4 battery drain problem

Yes, and there should be an authority protection consumer rights suing Apple. They just ignore this and individually we are helpless it seems.

i was thinking of putting this up on FB, hoping to cause some stir. It’s when this becomes mega public that the bosses at Apple care.

what has come of them?

I spoke to them on chat and told them about the battery issue and the guy says, “hmmm, that’s weird.” I told him it’s not weird, everyone else on here is having the same problem and perhaps apple should look at the community. Hope this gets resolved!

They just don't seem to take any accountability anymore. They are "faultless". The funny thing is that the Apple reps themselves have iPhones, Macs, Apple Watches, AirPods, etc., many of which are likely to have these bugs. But they'll shirk it off when they are on the phone or chat with you.

Apples policy is not to admit any problems unless they are forced too.

I've asked some of Apples top guys at the time about issues with OSX not long after it came out & they flatly refused to admit there where any problems with it.

They know about the problem but you will not get one apple employee that wants to keep their job admit it.

If you call support they tell you you’re the first person to report this.

they are taking the mickey.

good old times when the state dealt with companies like this, like standard oil... they need to be fined till kingdom come.

The problem is, it isn't one problem!!!!!!!!!!!!!

I can put mine into low power mode & airplane mode with all apps shut apart from system status & the cpu is still over 85%.

I managed to get my phone back to normal for 24hrs but then it just went nuts again & I cannot re-create it.

My old iPad 2013 on iOS 12 ticks over at about 25% & battery lasts for about 3-4 days as opposed to 40 mins on my dumb phone.

I put my phone into lockdown and still got the battery drain. By lockdown I mean everything was disabled, I even signed out from iCloud. I didn't even have mobile data enabled in the first place because I'm on PAYG.

However after at least 3 restore phone as new with no recovery of apps or data, prolonged time on low power mode, it got better. I'm now adding my apps again one by one. This kind of behaviour is a nightmare to investigate.

if you aren't facing the same problem it doesn't we are wrong...My battery health is 94%, after my update to ios 13.4.1 my phone overheat without any heavy task and battery drain extremely fast... that's why i'm here to seek solution to the problem...

I posted earlier on, but I guess some of you have not gone through the 29 pages of posts...

The solution is to do nothing! I too had the battery drain with 13.4 on my XS Max which lasted several days...maybe a week? Obviously the OS is performing some kind of major internal modification/reformatting of all the files/folders and this will consume battery power when the phone is not even being used. The same thing has happened during previous OS updates.

Just be very patient and charge as needed. Update all your apps as well. The phone will return to normal after a few days...

I texted with Apple Support and they told me it’ll take about 48 hours for your phone to return to normal. It’s been 4 days now since I updated and it is now charging and holding the charge. Never had this happen, at least not this noticeably after any other update. Glad that’s over with.

@ktovilo One more denial of the problem. My iPhone is “indexing” for more than one month, while its battery health went down from 95& to 89%. And, again, telling to people to be patient and update their app is really showing them just a lack of consideration. Is there only one person who didn’t do it before posting here and has been helped by this advice?

Even if the problem was as described, having a device unusable for one week every time Apple correct a minor bug is obviously not acceptable. I just hoped a class action will lower the cost of the battery at US$20 (anyway, this will not correct the OS, I assume now that the update process is buggy somewhere, and if you are unlucky, it simply destroys your device and nothing shows it will ever recover).

I'm just so sick of this nonsense and all of these "fake" fixes for a REAL bug.

Let me make this very simple for everyone on here:

iOS and iPadOS 13.4.1 has introduced a major battery drain bug across the range of compatible devices. That includes my XS Max. That includes iPhone 7s. That includes iPhone SEs. That includes iPhone 11s.

Myth:

Resetting works: WRONG. RESETTING DOES NOT FIX A SOFTWARE CODING ERROR.

Restoring works: WRONG. SEE ABOVE.

Charging with a wire instead of wireless charger: WRONG. WORKED 100% UNTIL THIS SOFTWARE INTRODUCED A BUG.

Wait a few days: WRONG. IF THAT WAS THE REASON, IT IS STILL A BUG THAT NEEDS PATCHING.

Buy a new phone: I'm not even humoring this one.

Whilst this issue is affecting 10's of thousands, 100's of thousands, millions of Apple devices worldwide, some of them can be fixed by restoring, deleting an app, changing a setting etc.

I myself managed to get my phone back to normal for 24 hours about a week ago but then it just went nuts again.

I can accept that some phones need to re-index after an update but 2-7 days doesn't make sense given the processing power of these phones.

As far as Apple first line tech support goes they are reading from a script & its only very occasionally that you get through to someone who actually knows what they are doing.

Normally I persevere with first line for a bit then ask to be put through to second line, specialist.

Yes the iOS is a dismal piece of programming but it's becoming apparent that the high cpu/battery drain has many many different causes & cures.

Just upgraded to 13.5 beta 3 & battery drain worse than beta 2 but of course it could just be re-indexing & all will be fine in 2 days, OR NOT

how do you fix the battery problem? I also believe apple is wrong but I don’t know enough about technology and I’m trying everything but I’m starting to think the update Is just a way to kill off older phone models

Depends when your problem with heavy battery drain started.

If it started after an update to say 13.4 or 13.4.1 then probably nothing.

If it started after making a change to you prefs or installing an app then try to delete the app or change the pref back.

Its not a way of killing off older phones its just plain bad sloppy programming by Apple.