iPhone 7 Plus with iOS 13.4 battery drain problem

Where did i patronize you? EVERY iPhone is different and I gave examples of things that have happened to me and others that I have helped in the past. And my last post was not even directed to you so why are you upset?

Who put the new battery in your iPhone and when? You may have a defective power management IC.

Telling us it might be a wifi or App update issue is ignorant! We downloaded the “upgrade” and the battery is draining like a mother.. before the did download it wasn’t..I did everyone of your so called fixes and it didn’t work, like many many many others...so fix this with an iOS upgrade or don’t and I like many others will get a Samsung!! Thanks!!

No, it isn't ignorant, it is based on real world experience on a decade of iOS use and it is smart.

If you tried everything I suggested and after a week your battery use hasn't settled then contact Apple Support directly by clicking on the Contact Support link on the top right of this page. Or did you already do that also.

In the future you should really read any Terms of Use you agree to. This is a user to user technical support site operated by Apple. I can't fix anything. And i you, like many others (what kind of polling did you use?) want to buy a Samsung I'm all for it, go buy one now. They never have battery problems.

I have a XR and since the new update to 13.4 I've also noticed my battery draining a lot faster. Hopefully Apple will address this problem and upload a fix. Can't believe someone's fix was to put it on the charger more often. Brilliant

I'm responding again because my iPad just crashed - after 4 hours of use - compared to 20 hours before the update to iOS 13 last September. Someone suggested contacting Apple support - I have done that repeatedly and the last agent had the nerve to say "Well just buy a new iPad" - this one was a true investment for me at about $2,000 - I expected it to last - and it was doing just fine until the update to iOS 13.

Like others in this thread, I have done two clean factory resets, reset all settings, hard resets, and three different hardware diagnostics - battery life is 91% - the drain was dramatic and immediate after the iOS update so really what else can it be.

Honestly it seems like gaslighting to keep doubting the concrete actual experience of users to say "It's background activity" or "indexing" when we know without a doubt something is wrong. This forum is full of people with the same story as me.

Most people just get beaten down and give up. I am not going to do that because there is a sense of injustice here.

Thanks everyone for your posts. Solidarity is a good thing.

A week? It’s been since it came out, so yes some of us are experiencing battery drains do to this upgrade and did the exact same GD thing you did to fix it but it didn’t work..so they need to fix this instead of ignoring it, which is ignorant if they do!!! Sorry to disagree with you, well not really!!

That's really not helpful and comes across as sarcasm. My iPhone 7 has been charging very slowly and draining very quickly since the iOS13.4 update - it is clearly an issue. This combined with the disappearance of the magnifying glass cursor tool when editing on the phone has drained my confidence in Apple as a company and I won't be buying any more of their products until we see an upturn in their acceptance of responsibility for these problems. Remember, we've been here before with the MacBook Air keyboard failures.

Actually Laurence a quick up thread I’ll help you a little; The person that marked to issue solved was one just like yourself experiencing battery issues and griping loudly and not one of those looking to try and help and not an Apple or level 7 above as you put it !

Still just hold out or join the developer programme it’s free and you might just find something is in the works

As I mentioned previously, I updated my iOS to 13.4 on both my iPhone 11, and my 2018 iPad Pro 10.5 inch at the same time. The iPhone 11 had no issues whatsoever after the update. But the iPad Pro experienced massive battery drain from 100% down to 5% in two or three hours.

after reading a few of the posts on this thread, I did the following. I first performed a hard reboot holding down the power in the home button until the Apple logo reappeared. To no avail. Then I decided to delete apps that I haven’t used in over a year. There was probably 20 to 25 apps that I deleted from my device. I then tried another hard reboot, once again to no avail.

so then I decided to do an iCloud back up of the device which took over five hours, at which point I then did a full reset of the device. I used my iCloud back up to restore the device, at which point I still had the battery drain issue. Out of frustration, I performed another hard reboot on the device. When my iPad Pro came back up, the issue was solved. No more battery drain issues. I wish I knew why, But I actually don’t. You might want to try the same procedure on any of your devices that are experiencing the same problem. Obviously no guarantees it will work. I guess sometimes it’s better to be lucky than good. I hope Apple figures it out soon and provides an update. My thinking is it might’ve been one of the many apps I deleted that was causing the problem. But I’m not going to start reloading them to find out! Good Luck.

The same here, my batteries on iPhone and iPad used to last for 3-4 days, now I need to recharge everyday. I am hardly using the iPhone 11 promax. Maybe 2 hours / day playing music.

What a mistake to update and not wait until I read these posts. I am very very upset that I rushed to update. I normally do after a few weeks.

They are correct, there is no Apple supported method to roll back the OS. Since you have contacted 2nd level support ask them if they will let you put a battery profile on your iPhone to see what is going on with it.

@Keith Doherty3: "The person that marked to issue solved was one just like yourself experiencing battery issues and griping loudly and not one of those looking to try and help and not an Apple or level 7 above as you put it !"

I was under the impression from the short time I've been here, that only Apple or Forum Moderators can mark threads as solved.

Is that not the case?

If so, maybe one of you can unmark it, as the problem clearly isn't solved.

I also note my entire previous post seems to have been removed in full.

This doesn't endear the Moderators/Apple to users like me, and the dozens of others in this thread, when posts you personally dislike are just eradicated in full.

It's ever so slightly fascistic.

L.Finch (USA)

Laurence no it’s not the case anyone can mark thread solved . Usually through not always its post initiator .

As this thread is now 12 pages long it’s easy to loose your own previous comments .

Again just to make it clear Level 7s and above not not in the pay of Apple and these forums moderated with a very light touch in the main.

Things only get deleted if a contributor “dobbs” you in for abuse, intimidation and/or advertising.

No, only the Original Poster can mark a post as solved and they can also mark two helpfuls. Other people can create additional helpfuls by clicking on the helpful box.

No, his previous one was deleted with some of mine. And I'm moderated with a light touch that is a surprise to me. Also, if you go back and read the Terms of Use, there are other reasons for things being deleted.

@LaurenceFinch, solved and helpfuls cannot be removed, even by the moderators. There are articles and the Terms of Use that will help you get up to speed.

Keith Doherty3 wrote:

Things only get deleted if a contributor “dobbs” you in for abuse, intimidation and/or advertising.

I would add a small qualification to your excellent post. The Host do not rely on reports alone. They also read posts (all of them!) and spot things that they deem inappropriate. Also, just because a post gets reported doesn't mean it gets deleted.