You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 7 Plus with iOS 13.4 battery drain problem

Hi after the update to iOS 13.4 the battery is drain like crazy the iPhone last for h max !!



[Re-Titled by Moderator]


iPhone 7 Plus, iOS 13

Posted on Mar 25, 2020 4:54 AM

Reply
566 replies

Apr 2, 2020 1:26 PM in response to WhyDoIBotherWithItunes

After updating to iOS 13 last September my battery life went from 20 hours on a charge - to 4. This is the truth. I have worked with Apple support - changed settings, reset settings - and yes, TWO factory resets - completely cleaned the iPad and installed apps one at the time - I could see when the drain kicked in - everything held fine for a few minutes, then I saw the percentage start ticking down, down down. I lose a percentage every few minutes. I just watch it drop.


Now Apple is claiming that 1) it's a "hardware" problem (but how does a hardware problem start immediately after a software update: it doesn't); or 2) I should buy a new device. This one cost about $2,000 and is still nearly new. Everywhere you turn ... people have this same problem.


It's absolutely an Apple problem. Please leave your feedback at Apple.com/feedback - I am counting on the developers to fix this problem in iOS 14.

Apr 2, 2020 5:03 PM in response to Tasos Grs

For the record, a restore seems to have done the trick for me. Not sure the original upgrade was flawed somehow - I've not seen battery problems like this before, even when othershave - but battery drain and slow app performance were a real problem with 13.4 when it was first installed.

Post restore (and of course, post-reinstallation of a zillion apps) the battery drain and performance issues are gone. Can't say it'll work for everyone, but after checking around not *not* seeing a million people complaining of battery issues with 13.4 (just the 200 or so that piled on to this question), I gave it a shot and saw immediate improvement.

Apr 2, 2020 5:45 PM in response to shonmm

When I updated the iOS on my iPhone 11 and my iPad Pro, the iPhone 11 functioned as it normally did. The iPad Pro, however, had exceptionally fast battery drain and laggy performance. I did a complete reset and restore (after a 5 hour iCloud backup) and I still had issues. I then did a hard reset with the power and the home button and it’s been working fine ever since. Over two days now. I would highly recommend you try that to see if it works for you.

Apr 3, 2020 2:10 PM in response to Marion_PB

Add me to the list who’s iPhone 8 was working fine before DL IOS 13.4

Since that time it’s gone down 6% leaving this post. Did all “fixes” and obviously no dice. I’ m glad the handful that did those fixes and had them work are happy. This needs to be taken care of Apple with the next IOS upgrade, please!

The fact that you have had battery issues for years now is embarrassing, or is this exactly how it’s intended to work? I know which side I’m leaning towards.

Apr 4, 2020 4:48 AM in response to Tasos Grs

Help. My 2017 iPad Pro 10.5 now has a battery life of 2 hours of safari use compared with 8 before I upgraded to 13.4.. I recently changed to a brand new battery, which has excellent health. I’ve turned off all the background activity in tips and done a full wipe and restore and nothing helps. Clearly the iOS. What are Apple going to do re recognising/fixing the issue. At a time of lockdown this is a joke.

Apr 4, 2020 1:13 PM in response to Marion_PB

Not necessarily, if you have a weak WiFi or cell data signal then Safari will use more battery than it should. Some apps may be using much more battery than it should. In the past I have had Facebook (more than once), Instagram, LinkedIn, Gas Buddy, and Twitter be the culprits in battery depletion. That is why I suggested checking. The number of apps you have can also affect your battery drain in the first week after an update. If you have auto update turned on then during the first few days after an update your iPhone will be downloading and installing many, many more apps than it usually does which will drain your battery. It is also doing spotlight indexing and may be indexing/updating iCloud storage items.


If after a week the iPhone is still rapidly draining and there is nothing in the battery use that explains it that is when you need to contact Apple Support and report it. Not everyone is having rapid battery draining, there is no way that Apple programmers can no what is the issue with your phone other than you telling them. Just saying it is the iOS update and doing nothing more can lead to many updates where you will be posting here saying "No, Apple didn't fix my battery problem with this update."

iPhone 7 Plus with iOS 13.4 battery drain problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.