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Safari Upgrade causes problems with many websites

I keep getting messages on several websites that say "a problem repeatedly occurred". This started when I updated Safari today. My MacBook Pro is running High Sierra, Safari 13.1. I have cleared the history and website data but I still have these issues. Any ideas on what I can do to fix this issue?

MacBook Pro 13", macOS 10.13

Posted on Mar 25, 2020 1:20 PM

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Posted on Mar 25, 2020 2:47 PM

PS...all the websites that don't work in Safari work fine with Chrome. I prefer Safari so I would like to get it fixed. I assume it is some setting that was changed when I installed the latest update.

88 replies

Apr 3, 2020 10:25 AM in response to BobPieper

Anyone know of a good link to get Safari 13.05? There seems to an issue in Safari 13.1 that wasn't in 13.05 nor 13.04 regarding in which, per a developer at my company, "...since (recent?) Safari violates spec and a tab hears its own storage save..." I tested my company's ordering system today on 13.04 and 13.05 via Software Update and checkout process worked fine, however after updating to 13.1 it failed, matching reports we have been getting from multiple customers the last week (13.1 released March 24th). I did try the Auto package above in my High Sierra system and it did not change anything.

Apr 3, 2020 11:09 AM in response to Pablo Boix

Sorry for your troubles, Pablo, but good to know we're not alone. That was a hugely disruptive problem, so I ended up reverting to a TimeMachine backup. (And that too with some problems–including difficulty getting the restore to be recognized as a valid startup disk, now hopefully mostly resolved). I will not update Mojave any further until I'm confident this has been fixed by Apple.

Apr 8, 2020 1:51 PM in response to carsten275

Carsten275,

You are a hero. Thank you. This link to a Safari install file worked perfectly. I was going crazy trying to troubleshoot this. Bless you!!


I had just installed High Sierra 2 days ago, and activated Adblock Plus Control Panel. This problem just started today with every website I tried to open in Safari. Safari working perfectly now.


Deep thanks,

Karen

Apr 9, 2020 7:15 AM in response to BobPieper

carsten275's solution worked for me on High Sierra, thanks a lot.


How did you obtain the links to these packages?

Are they referenced on any Apple support page?


As useful as these fix package are, people should refrain from installing random packages referenced on a forum without knowing who's distributing them and what is their supposed purpose.

Download is from Apple's website so it's probably safe, but we don't know much more than that for now.

Apr 9, 2020 1:22 PM in response to guimers8

This is the same Safari package that has already been installed.

It should not be, but sometimes the order of installation is crucial. On my MacBook - first Safari was installed then the security update (I suppose with a Java update). I suppose also if the java update had been updated first and then safari, the issue would not have happened.?.

The easiest way to get the package is /var/log/install.log (a large log-file). Other way is the Software Catalog com.apple.SoftwareUpdate.plist or you manage the software update in the terminal (command softwareupdate -l = list, then check Drive/Library/Updates)

Apr 13, 2020 12:45 PM in response to carsten275

carsten275 - Downloaded and installed Safari 13.1 on my older iMac running High Sierra but still have problems. (Also tried all of the other suggestions without success.) I still cannot access iCloud.com and cannot sign in to Communities from Safari but can sign in with Firefox. On my newer MacBook Pro running Catalina I can do sll of this from Safari 13.1. This is clearly a Safari 13.1 problem for High Sierra.

Apr 16, 2020 11:40 PM in response to carsten275

Hi !

so I'm having an issue with Safari aswell.

Just de-activate Javascript.

It should solve your issues


My issue : When going on a page that use javascript for animation (for exemple, the iPhone SE or iPad Pro page), my screen goes black, but Mac OS is still running. Press CMD+Q - safari quit and my screen show image again.

I figured the issue came from javascript :)


MacBook Pro 16"

Safari 13.1

Mac OS X Catalina - 10.15.4


Hope it help :)

Apr 18, 2020 5:33 AM in response to BobPieper

I have been having this same issue after updating to Safari 13.1 from 13.05. Certain HTTS websites wouldn't load "Repeatedly Error" message. Cleared Cache, Cookies and dumped cache.db to trash bin, no luck. Also, updated JAVA to version 8 for Mac, this didn't fix either.


Example: Discover Credit Card, Chase Credit Card sites wouldn't work but other HTTPS sites were OK.


Then after re-installing this Safari 13.1 package from the link it has restored all of my webpages back to normal.


Thank You!

May 8, 2020 8:47 AM in response to JAK Media

I am still having problems with Safari 13.1 on High Sierra. I cannot access my Apple ID or iCloud from Safari, despite having done everything suggested in previous posts. In addition to resetting or clearing everything suggested, I reinstalled High Sierra using the internet method, reinstalled the latest security update, and even reinstalled Safari 13.1 using the download others have found useful. Not only must I still use Firefox to get into this forum and a few other sites (at least I can do that), I got the extra added bonus of having multiple Mail app crashes after reinstalling the system. Since Firefox works fine, I must conclude that Apple messed up Safari and needs to fix it now.

May 10, 2020 3:25 PM in response to carsten275



I am a long time Apple user and reader of these forums but rarely post. After reading many forums and threads and being stumped by the Safari 13.1 javascript error for nearly a month, I just wanted to say thanks for this carsten75. It worked for me on High Sierra and the troubled websites are now working again.. I was just about to do the OS reinstall as many have recommended but am glad I had one more search for topics on this. The Safari reinstall from Apple on the link you posted (it's on page1 of the thread) installed just fine and I can now cross this off my tech fix to-do list. Thanks again.

Safari Upgrade causes problems with many websites

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