You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I've been getting "Verizon" pop ups on my Mac air. I don't do any business with Verizon but they're offering prizes or money to click on their request..I have gotten 30-40 ov er a period of several days. I have to delete all on my computer and reload Safari to continue. btw, I do have "Malwarebites" loaded on my comp.
Help?
MacBook Air 13", macOS 10.15
Popups
1. Click menu in the menu bar, hold the shift key on the keyboard down and choose “Force Quit Safari” from the dropdown.
Safari will quit.
Launch Safari holding the shift key down.
https://support.apple.com/en-us/HT201276
For more info: Pop-ups and ads in Safari: https://support.apple.com/en-us/HT203987
2 Remove all website data;
https://support.apple.com/en-gb/guide/safari/sfri11471/13.0/mac/10.15
3. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Scan for Malware again.
4. If this doesn’t help:
Download EtreCheck: https://etrecheck.com/,run it and post the report here.
Click “Free Download” button,
Open Downloads folder, click on it to open, and then select ”Open”.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy report” .
Paste the report when you reply.
Popups
1. Click menu in the menu bar, hold the shift key on the keyboard down and choose “Force Quit Safari” from the dropdown.
Safari will quit.
Launch Safari holding the shift key down.
https://support.apple.com/en-us/HT201276
For more info: Pop-ups and ads in Safari: https://support.apple.com/en-us/HT203987
2 Remove all website data;
https://support.apple.com/en-gb/guide/safari/sfri11471/13.0/mac/10.15
3. Check for adware.
Run the latest release of Malwarebytes for Mac to remove malware/adware, if installed on your Mac.
For instructions: Install Malwarebytes for Mac v4 Uninstall Malwarebytes for Mac
Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.
Restart the computer and relaunch Safari holding the shift key down.
Scan for Malware again.
4. If this doesn’t help:
Download EtreCheck: https://etrecheck.com/,run it and post the report here.
Click “Free Download” button,
Open Downloads folder, click on it to open, and then select ”Open”.
“Choose a problem” from the popup menu box, and then “Start EtreCheck” in the dialog.
Click “Share Report” button in the toolbar, select “Copy report” .
Paste the report when you reply.
Verizon POP-Ups
