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User profile for user: vinícius291
vinícius291 Author
User level: Level 1
4 points

I can't send an Apple Gift card

I was trying to send a gift card from my account, which is feom Portugal, to another account, from the UK (I don't know if the region I am sending the gift card from or the region where I am sending to is of any importance). But when I have already chosen the amount of money the design and everything, I click BUY NOW and a message saying that that action couldn't be completed and to contact iTunes Store support. I searched for iTunes Store support and didn't find anything about ehat happened to me, so if anyone knows what should I do, I'd appreciate some help.


P.S. I am trying to do this from my iPhone 6 and my software version is 12.4.5

iPhone 6, iOS 12

Posted on Mar 25, 2020 3:33 PM

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User profile for user: Leanne_68
Leanne_68
User level: Community Specialist

Mar 26, 2020 2:36 PM in response to vinícius291

Hello, vinicius291!

Thank you for using the Apple Support Communities! I understand you are having issues purchasing your gift card. I am here to help.


In this case, you will want to follow the prompt and reach out to our iTunes specialists. You can do that buy using this resource to Contact Apple Support.


I hope this helps and you have a great day!


Cheers!


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I can't send an Apple Gift card

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