No video capture devices were found!

I am having the same issue. No green light. Camera not available for photo booth or zoom. This issue started yesterday... I checked the system report and it says "No video capture devices were found" No trauma or damage to my macbook.. running Catalina 10.15.6 2019 macbook air. I already used this MB since last year and there is no problem. Why this happen apple?

after my guarantee expired and someone said that I need to replace the whole screen. 🤦🏼‍♀️

please help... camera become urgent and important during this covid-19 pandemic.

it is really disappointed. I just bought this MB last year... and I don’t want to pay for something that was not my fault.

😭😭😭 especially during this pandemic which impact to economic condition.

Apple... please take this issue seriously.

I really need my MB back because during this pandemic in Indonesia, I have to work from home.

Now, the number of confirmed covid 19 case in Indonesia is increasing. Thus, it will extend the WFH period.

I really hope apple can solved this problem immediately...

I have the exact same issue and I did update to Big Sur and it still does not recognize the camera. I am constantly using FaceTime Skype and Viber and now it's a big problem for me. Any other ideas on what to try? It happened all of a sudden. I thought updating to Big Sur would help but to no avail.

The same problem still exists after updating to Big sur????!!!, I don't know why apple don't fix the problem. No replies and fixes from apple and nowadays Camera is essential, especially in a $3000+ Macbook???!!!!!

I took mine into the genius bar as it was only 2 months old. They replaced the screen which didn’t work. They then replaced the logic board. It’s now working fine. If you still have AppleCare take it in ASAP as it seem like a hardware issue.

I have apparently got this issue with my MacBook Pro 13(2018), but eventually found out that Kerpersky Antivirus was blocking access to the camera after its update. My Mac OS has been updated to 10.15.7.

Update for my issue: I took it to the apple technicians and was told it went bad. I would have to fork up nearly $400 to get it replaced as it's behind everything. So the solution is to buy an outside camera as there's no point in spending that much money for a camera. It is so disappointing.

Yes, the built in camera not working. The only way to solve it is to replace the screen and logic board. If you are not under apple care you are looking at around a £900 repair bill. Apple always try to hide faults. It’s the only negative about the company.

I went through the entire Apple Store process regarding this issue last week. I have a 2019 MBP. I do not have Apple care. They at first replaced a display cable, it was going to be $140 if it worked and $0 if it didn’t. It didn’t work. Next they suggested replacing the logic board for $580. I declined.

Seems their logic board has failed and it’s on me to either spend more money to have a working Facetime camera, or else give up entirely.

I tried both with my MacbookPro 2017 touchbar 13inch with MacOS Catalina and still not working. The camera even does not appear in the System report (missing in camera and USB)

Any idea?

Thanks!

I have the same problem here.

Macbook pro 2017, without the touchbar. Suddenly the camera stopped being recognized.

Any solutions, apple?

Thank you!

Same just happened to my 16 inch MacBook Pro. Luckily Ive had it less than 2 months so its under applecare. I will update once Ive visited the genius. Absolute farce for the price payed.

This worked for me...thanks for the link

I tried these, didn't work

• Reset NVRAM or PRAM
• Reset SMC
• Upgraded to BigSur.

Unfortunately I still have the same problem. No solution yet! In order to use video I bought an external webcam.