I updated my iPhone X about an hour ago and now it is stuck of the white "Swipe up to upgrade" screen. It won't let me swipe up and it keeps going to a black screen and a black screen with the Apple logo and back to the white screen. I'm really nervous because my photos aren't backed up (stupid, I know). I don't want to have to restore my phone and lose everything. Please help :(
iPhone X, iOS 13
Same problem here with iPhone X after upgrading from 13.4 to 13.4.1 yesterday.
Here's what I found out and a solution (at least if you have a backup):
So, there seems to be something wrong with 13.4.1 that makes some phones crash. I'm a little worried that I'll be stuck with 13.4 for the rest of my iPhone X's life now... @apple, any idea? I have a first gen iPhone X. Is the reason maybe some setting for accessing the control center when the screen is locked? On the other hand, the phone keeps on restarting so there must be something else wrong.
That’s great to hear. I’m waiting for my third call back with the support treat. Apparently this has been escalated to senior engineers.
I saw they have seeded iOS 13.5 GM. Any idea if this will have the fix we need?
I was able to upgrade directly from 13.4 to 13.5 today (after having the same troubles as the others, I was able to restore to 13.4 weeks ago when it was still possible).
13.5 fixes this problem. I upgraded to 13.5. Reset the setting and restored from my 13.4 iCloud backup.
13.5 also fixed this problem for me. I was able to successfully upgrade from 13.4 to 13.5 without the "swipe up to upgrade" problem.
Swipe up to upgrade
