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I updated my iPhone X about an hour ago and now it is stuck of the white "Swipe up to upgrade" screen. It won't let me swipe up and it keeps going to a black screen and a black screen with the Apple logo and back to the white screen. I'm really nervous because my photos aren't backed up (stupid, I know). I don't want to have to restore my phone and lose everything. Please help :(
iPhone X, iOS 13
I will receive another iphone via mail from our office today which has 13.4 installed and I will try to test whether I can:
I will post results here after I had the chance to test this setup
That’s great to hear. I’m waiting for my third call back with the support treat. Apparently this has been escalated to senior engineers.
I saw they have seeded iOS 13.5 GM. Any idea if this will have the fix we need?
I was able to upgrade directly from 13.4 to 13.5 today (after having the same troubles as the others, I was able to restore to 13.4 weeks ago when it was still possible).
13.5 fixes this problem. I upgraded to 13.5. Reset the setting and restored from my 13.4 iCloud backup.
13.5 also fixed this problem for me. I was able to successfully upgrade from 13.4 to 13.5 without the "swipe up to upgrade" problem.
Swipe up to upgrade
