My Iphone X rings once on incoming calls then disconnects
My Iphone X rings only once on incoming calls then disconnects. What do I need to do to get it to keep ringing. Thanks.
iPhone X
User profile for user:
Ali_E1
User level:
Community Specialist
Hi, Busyathome.
I'm glad you decided to reach out on Apple Support Communities today. If I understand correctly, your iPhone is only ringing one time and then going silent, and you'd like to get it to keep ringing.
I'd like to help with this and suggest turning off the Attention Awareness features on your iPhone. You can do so by following these two articles for this step:
Change Face ID and attention settings on iPhone
About Attention Aware features on your iPhone X or iPad Pro
Once this is complete, see if the issue persists.
Take care.