iOS update issues on my iPhone 7 Plus

I updated the new iOS to 13.4 now when I try to make a phone call I can’t hear anything and vice versa. The speaker part on the phoned is greyed out, everything else on my phone works my phone will ring, speakers work, etc.

theres nothing in my settings that will allow me to delete the updated version. I’ve restarted it to no avail. I don’t wait to reset to factory settings. Is anyone else having this issue and is Apple doing anything to resolve this? Like I said this happened after the update so I know that’s what’s causing this.

thank you.

iPhone 7 Plus, iOS 13

Posted on Mar 26, 2020 6:00 PM

Top-ranking reply

siva_ska

Level 1

4 points

Posted on Jul 10, 2020 11:18 PM

Fellow victims...

i have been doing research and research and ....

Apple support might be right. It does look like a hardware issue. iphone 7 and iphone 7+ do have a structure issue where the phone can bend under stress. I spent hours with Apple support and ATT support to understand the issue. All the research pointed to IC chip failure & bending iphone 7.

In my case, i was using a case with a magnet to stick to my car dash and stuffing a credit card at times. Could have resulted in iphone bend in micro millies.

All I did was remove the case; turn off the phone; try to bend it backwards with very little pressure; restart it. Voila...! it works like a charm. Definitely looks like a loose solder on the IC chip. Dont know how long it will work.. intend to re-solder the chip if happens again.

Why it failed on a software upgrade... and why it was working until an upgrade, I don't know (apple sure does..!). But it might be the same issue if Apple provides an upgrade or allows up to roll back to 13.5

It might not work for everyone considering how much stress you put on your phone.

Try it out and comment...

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iOS update issues on my iPhone 7 Plus

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