iOS update issues on my iPhone 7 Plus

I updated the new iOS to 13.4 now when I try to make a phone call I can’t hear anything and vice versa. The speaker part on the phoned is greyed out, everything else on my phone works my phone will ring, speakers work, etc.

theres nothing in my settings that will allow me to delete the updated version. I’ve restarted it to no avail. I don’t wait to reset to factory settings. Is anyone else having this issue and is Apple doing anything to resolve this? Like I said this happened after the update so I know that’s what’s causing this.

thank you.

iPhone 7 Plus, iOS 13

Posted on Mar 26, 2020 6:00 PM

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197 replies

Mar 13, 2021 1:38 PM in response to KoKoNotChanel

You will find that very few people who post in a long thread bother to read any of the rest of the thread. And those who do read the thread rarely bother to post, because they already have the answer from reading the thread. It’s not you, its them, and thank you for your contributions to this thread.


For example, there is a (currently) 94 page thread about fixing a disabled iPhone, that has the solution posted 2 or more times on each page of the thread.

Mar 30, 2021 8:38 AM in response to Mjf0527

I have the same issues stated by many of the below. It's not a hardware issue, its an iOS upgrade issue. Good luck having Apple Tier 1 support tell you as much. Unfortunately, they have to refer to the script, ultimately having with the recommendation for many to go to the Apple store (reduced support due to COVID) and buy a new phone :)

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iOS update issues on my iPhone 7 Plus

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