iOS update issues on my iPhone 7 Plus

hi guys, try to update with you all who have followed this post.

As I said, after hard reset, it didn't work at all. HOWEVER, after about nearly an hour, suddenly there was a call coming and it worked just fine. No camera issue neither. BUT it didn't stay like that! about 3 hours later, after I did a video less than 5 mins, the problems came back: no sound for phone calls, I have to use bluetooth earphones to cope with this. But there is no way to fix the problem of video without sounds. and voice memo does not work!!!

What to do now? wait for their update?

I’m very disappointed with Apple. They keeps on saying it cannot be the software issues. Saying it is not possible that software is unlikely to affect speaker. And say there is nothing she could do. In the end, I walk out of the store disappointed. Totally not the experience I used to have...

if the software is not ready, they should not release it. Now I can’t even calls anyone.

It isn’t software issues. Your hardware has failed. It is practically impossible for software to damage a speaker.

“How many technicians does it take to change a lightbulb?"

“Don’t worry, the software guys will fix it"

Because you don't care doesn't mean that you are not wrong! Hardware is hardware and bad software guess what... is bad software. There are to many "coincidental" hardware failures after new iOS installation...

I'm having the same issue as everyone else since the last IOS update. This is super annoying and totally unfair on apple's side to do this and not assist in helping, when there are so many that are experiencing this issue. I even tried to factory reset, and that still didn't solve the problem.

Hey Huggard - did you call them? I’m speaking to them been calling them since I’ve updated to 14.2, my issue seems to have occurred. iPhone 7 Plus here! We shouldn’t have to spend a penny due to negligence on their part.

My AUTISTIC son can NO LONGER MAKE calls to me because of YOUR IPHONE 7 grayed out error, APPLE!!!

We’re in a PANDEMIC, we’be lost JOBS, can BARELY eat or pay for HOUSING, & NOW you won’t FIX what’s OBVIOUSLY your FLAW in a disabled kid’s iPhone 7 (that is CLEARLY an Apple flaw!!!!). Apple; you’ve hit an ALL TIME low. And to THINK that this autistic kiddo has a 4.6 GPA & a DREAM to be a leading IT... he IDOLIZES Steve Jobs. Apple.... replace HIS IPHONE!!!!!

Dont say it is an "4 year old phone". If APPLE was determined to kill all old phone by giving out a flaw iOS so they can sell more new phones? Forget it. I have switched to Samsung already because no one can live with this inconvenience (using Bluetooth airpods for receiving phone calls, video without sounds). I will still complaining them about this flaw caused to my iPhone7P as it was apparently their fault! Customers/consumers are not deserved to this!

What do you think? Remember the Samsungs that were banned from airplanes because the spontaneously caught fire?

More seriously, all portable electronics are likely to fail after a few years given the way most people handle them. And they will always be obsolete fairly soon. There have been 14 models of iPhones released since the iPhone 7.

Sure, at least if there is any problem, I will be able to come back to previous version of factory settings and recover the phone Totally unlike iPhone. and I am sure you are an iFan which so many know what does "i" stand for!

False. THIS iPhone 7 is LESS than FOUR months old. It was a replacement for an iPhone SE (under ATT insurance). So, no.... it’s not “due to it being an old phone”. It’s an APPLE issue.

it’s ALLLLLLLL over the place wherein this particular iPhone 7 STOPS functioning within its ability to call out/receive calls after certain IOS updates. It’s a no brainer.

Hi , I am facing same audio problem in both me and my wife phone.. This is frustrating ..

does Apple care about this problem and do anything for their customers ?

If anyone found a solution for this, please suggest . I would be glad

I just updated my iPhone 7 Plus to 13.4. I am now experiencing this issue as well. It is very strange because I can play audio books, hear call ring tones, text alerts, alarms, watch Videos with the phone speakers however when I try to receive a call I cant hear anything. I also cannot hear anything if I try to make a call! My Father is ill in the hospital across the country, I haven't been able to reach him in days because of this issue! I tried putting my headphones in , the ones that come with the iPhone, while listening to Spotify. Result, the audio will not go to the headphones and plays on speaker, doesn't work for calls either. I know the headphone jack works because my phone wouldn't charge if it didn't!

Tried this: no change

https://support.apple.com/en-us/HT203794

This won't work because it won't let me record: WIH?

https://support.apple.com/en-us/HT203792

Apple Please help, I need to speak with my father in the Hospital!

This has recently happened to my iPhone and I’m on iOS 14.3

I can send and receive text messages. I can try and make calls but when the other person answers, I can't hear them and they can't hear me. Interestingly the option to use the phone speaker is not available.

When I use (or receive) FaceTime calls they get dropped as soon as I (or they) answer.

I can use WhatsApp fine but when I try to contact someone new, the 'invite' message fails,

I've turned it on/off a few times. 

My gif gaff monthly contract has just renewed but I had lots of data etc. Left.

Switching off the mobile and using WiFi doesn't help. Every body else in the house have no problems.

So annoying!

I have an iphone 7 with the same issue, it started a day after I updated to ios 14.4, now it won't connect when I make or recieve calls, facetime, or with 3rd party apps. My camera does work (not a black screen) but won't take any photos or record videos. The mic works, and I can text. Is there any new info, or at least has apple noticed this issue, or do I have to start looking for a new phone