iOS update issues on my iPhone 7 Plus

You probably will only be able to use your phone with your ear buds going forward.

There is no repair for it as far as I’ve heard.

Have you contacted AppleCare regarding this?

Are you sure they replaced the Audio IC or did they just re-ball 4 connections to the logic board? All that should have been needed was the latter. And no the update will not affect it.

This cant happen to so many people and just be a minor issue is so wrong

it's a bit fishy not fruity at all

“” Apple give us new phone or free repairs !! Please!! “”

Apple Supervisor says Quote!!

“your iPhone had underlying issues the new software has discovered and can now see”

everyone post your comments and add this to it we need Apple to hear us !?

I have

Phone call mic speaker issue,

voice memo not work,

FaceTime issue, Just hangs up

no voice in camera video,

wifi sometimes disable itself,

home button stop working

all after update !! Please fix it Apple

Apple should give us a free iphone this is wrong the device is defective and will cost $469 out of waranty repair

Please everyone post here and ask apple to replace our device free with iphone 8

Iphone 7 is defective so if we get a New iphone 7 it will have audio ic issue again only way is to replace with iphone 8 or iphone 8 plus ?

Ask apple here ! Everyone ! Add a screenshot of your speaker not working too :)

After installing 13.5.1, I cannot receive calls. Message says number is not in service. I can place calls, and everything else seems to be working fine. I have done a factory reset (spent over an hour on the phone with Apple support). Right after the reset, I was able to receive 2 calls, but several others tried to call and couldn’t get through. Apple is claiming that it probably doesn’t have anything to do with the update, but I find that hard to believe! I have a 7 Plus that I’m still making payments on. It worked fine until the morning after the update was installed.

I am having the same issue on my iPhone 7 after updating to iOS 13.5.1. I’ve tried everything that’s been recommended and nothing works! Apple, please fix this issue or replace the phones at no charge!!

I didn’t do anything. At first I wasn’t able to receive any calls. Then I got two calls but not other calls. I got a third call, then realized all of the calls I was able to get were on land lines. Then yesterday, I had someone try to call me on their iPhone and it went through. She tried again this morning and it went through. I have no idea why it started working. I checked to see if there was a new update on my phone, but it’s still the same update.

I filled out the form. Did you have any luck getting them to repair after submitting this form? The phone rep I spoke to did not give any indications that Apple was going to recognize this as their problem even though it clearly is based on the number of us that are experiencing it.

That may be but when I spoke to Apple they told me I had to get it fixed and pay for it myself, which in all honesty if this is a Production error I shouldn’t have to. I don’t think there is anything wrong in voicing your frustration with a product which is defect and you paid a lot of money for.

It s such a disaster. My phone was ok before the iOS update. now it is having all problems as same as yours. Cannot hear phone calls, only via Bluetooth earphones. Recording videos but no sound. How to solve? the hearing problem was fixed once or twice by reset all setting but now it does not help at all. I dont want to do reset to factory setting at all. Please, guys, if you are successful with the last recourse, please share with me.

My husband keeps asking me to switch to Samsung or some other adroid phones, he said Apple s suck and if you do nothing about these problems, Apple, you really are :(

I’m glad I am not the only one going through this! Yes I agree totally nuts! What’s really insane, we still have to pay our cellphone bill each month even though no one can’t hear you or you can’t hear them, smh!!

Sorry you’re having to go through the same thing we are going through! I even asked them did they test our phones to make sure that iOS 14.0.1 worked on our phones? They stated yes! That’s a lie! If so why are we all having the same issues? Come on now! This is not right or fair😡! Fed up for real! Pay our cellphone bill since we can’t even use our phones Apple, whoever this needs to be addressed too!!!!

Hello Leanne_68,

Since you replied Mjf0527 sound like you are from Apple. Could you please support us in this matter? It is really annoyed when our phone cannot work properly because of clearly faults of Apple in iOS14.