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Kernel panic sleep Catalina 15.4

Hi,


Ever since upgrading to Catalina 15.4 4 days back. Getting a sleep kernel panic. System restarts evertime I wake it from sleep.

Its to the level I am afraid of putting it to sleep any longer.


I am on 16" Macbook pro, and using since 3 months and Issue never came before 15.4 update


Check the logs below -



MacBook Pro

Posted on Mar 27, 2020 10:54 AM

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Posted on Mar 27, 2020 12:09 PM

You have a ton of third-party extensions installed any one of which could be causing the problem. The panic log suggests that it started in the video drivers. Boot the computer into Safe Mode and see if the panics continue.


About Using Safe Mode



Dealing with Kernel Panics


Disconnect any third-party peripherals including any USB hubs. How to use safe mode on your Mac, Use safe mode to isolate issues with your Mac - Apple Support then boot the computer into Safe Mode: Use safe mode to isolate issues with your Mac - Apple Support and Playing Safe- what does Safe mode do? See Diagnosing problems- crash, freeze, panic, or spinning beach ball?, Don’t Panic! Understanding & Troubleshooting Kernel Panics in macOSHow to fix kernel panics after installing OS X updates | MacIssues, and If your Mac restarted because of a problem - Apple Support.


Kernel panics are indicative of possible hardware failure, so you should Check your Mac with hardware diagnostics or AHT. Kernel panic logs are found in: /Library/Logs/DiagnosticReports/ folder.


If you have no success figuring what is happening then you may need to examine the software you have running when the panics occur. Be sure it’s all current. If you must to resolve the problem erase the disk and reinstall macOS. Follow this outline to reset the computer to the factory-new state: Factory reset of your Mac - Apple Support.


Boot Into Safe Mode


  1. If your Mac isn’t already shut down, then shut it down and wait at least 30 seconds before rebooting.
  2. Immediately, at or before the chime, press and hold down the SHIFT key. 
  3. Release the key after the Apple logo and progress bar appear.
  4. Safe mode startup is much slower than normal startup, so be patient.
  5. When the Login Screen appears enter your admin password. If you use automatic login, then this means you are in safe mode.


88 replies

Apr 17, 2020 6:38 AM in response to Swapnilsagarwal

I'm getting the crashes every time I unplug my Apple Superdrive or Samsung Blu-ray/DVD Writer from a USB port on my Late 2013 15" MacBook Pro running Mac OS 10.15.4 Catalina. I've never had this problem before that latest update.


Since the 10.15.4 update I've also had crashes/kernel panics when waking the MacBook Pro from sleep (by lifting the lid). Hopefully, to avoid the "wake from sleep" crashes, in System Preferences - Energy Saver I've unchecked "Put hard disks to sleep when possible". Also, I've checked the box for "Prevent computer from sleeping automatically when the display is off". I will check in the morning to see if this action has stopped the wake from sleep problem (it's just after 11:00 pm here).


John

Apr 18, 2020 1:39 AM in response to John Cogdell

Further to my last post, I can report that I've not had a kernel panic/crash since changing the Energy Saver preferences as outlined in that post. I should also mention that I have always had "Enable Power Nap" unchecked (turned off) for both Battery and Power Adapter mode - so that wasn't an issue for me, unlike what has been reported elsewhere.


Thus, the key for me was to change the Energy Saver preferences so that my MacBook Pro never goes to sleep. Previously, waking the computer from sleep triggered the crashes.


However, I'm still not sure how to fix the issue with crashes occurring when unplugging the Superdrive and/or the Samsung Blu-ray/DVD Writer. This seems to be an unrelated problem. I'm not too worried about this, as I don't use these devices on a regular basis. I should also add that if I shut down the computer while either of these are plugged in, the crash will also occur.


John

Apr 22, 2020 5:04 PM in response to Gnartzz

I’m curious to get your thoughts on why it might be the AMD driver (or hardware)?


Forcing the OS to use integrated only didn’t seem to improve anything for me.


that being said, I will concede there is some definite flakiness with TB3 devices.


i have another identical MBP I just received Monday. Virgin setup with only iCloud and 10.15.3 running. No KPs during sleep, but also doesn’t seem to stay asleep. Also, it did KP a few minutes after detaching it from TB3 LG 5K display.


I honestly am struggling to find a workable scenario.

Apr 23, 2020 11:00 AM in response to Lucafromca

My 16" MacBook Pro i9 32MB 2TB 5500M 8 GB was running absolutely perfectly until 10.15.4. I had the KP on waking from sleep every time it was connected to a pair of LG 5K monitors. When the laptop was standalone, it worked perfectly. Tried the supplemental update, tried moving to the 10.15.5 Beta 1 and nothing fixed the problem. Eventual solution was to restore to 10.15.3 time machine backup from March 20th. So I've had a day of syncing cloud services, but no sleep or wake problems since.


I never used to understand those people who stayed on the old releases..... until now. Hope this gets fixed soon though. Pretty unacceptable that you can't use the monitors that you purchased from Apple with your MacBook.

Apr 26, 2020 6:30 AM in response to Gnartzz

As outlined in my previous posts here, to avoid the "wake from sleep" crashes, in System Preferences - Energy Saver I've unchecked "Put hard disks to sleep when possible". Also, I've checked the box for "Prevent computer from sleeping automatically when the display is off". Since doing this several days ago I've not had any further instances of the "wake from sleep" crashes. The "Enable Power Nap" option has always been unchecked on my system, so that hasn't been an issue for me.


Late 2013 MacBook Pro running macOS 10.15.4 Catalina (including the Supplemental Update).


John

May 4, 2020 2:36 PM in response to MBP16happyuser

No crash. The only „strange” thing is that I can turn it on only with power button. But as long as Touch ID is there no brainer at all.

That’s why I am wondering return or not. People in other thread told me “don’t live in fear return only small percentage have problem”. If it is hardware issue I will return even tomorrow. If it is software it doesn’t matter if it is new or used machine. Bug can appear every time you install new system or update. That’s how it works. People may return their machine and tell “hey the new one works well” but still it could be related to soft. New machine means same soft but different installation process maybe without bug

May 5, 2020 1:41 AM in response to MBP16happyuser

I fully understand you but on the other hand what will you do in the future? Will you stuck with this one and only soft? I don't think so.

If you upgrade and error occurs again it will be clear info that it is soft issue. It will be good info because probably you will be able to fix it or better word hide it with some fixes. Then you will wait for update which solves this problem.

Do you use Parallels?


Kernel panic sleep Catalina 15.4

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