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juhi38 Author

Level 1

4 points

No response from Service Centre

I submitted my MacBook for service on the 9th of March for a display issue. I understand most places are on “work from home” and things are unpredictable because of COVID-19, but I haven’t heard anything regarding my Macbook (I was told to expect a call in 5-10 days). I’ve written them an email, no response. Tried calling their number, no answer. There is no update on Apple Support when I enter my case ID. Called Apple support - it says “call later”. What do I do now?

MacBook Air 13", 10.15

Posted on Mar 27, 2020 10:29 PM

Top-ranking reply

dominic23

Level 10

83,952 points

Posted on Mar 28, 2020 3:17 AM

It is very very hard to contact any tech support help desk.

You can try chat if it is available. Get started

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No response from Service Centre

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