MacBook Pro 16 2019 10.15.4 WiFi Issues / Dropping Connection -- Help!

Ok I bit the bullet bought a new router an R8000 X6 so far its been very good speed is stable even on the 16" here is the output stuff what do you think is different

I had constant speed drops until 11.1 now it only happens if I turn on unlock with watch.

I have the same problem. MBP 16 2019 with OS X 10.15.4. After I tested safe mode and all those link you gave, the issue still occur, which severely influences my working. Could you please solve it ASAP.

After talking with Apple Support we actually came to a fix!

First and foremost, DO MAKE A BACKUP!

After that, plug your mac to the charging cable, then turn off your MacBook Pro. After shuting down, press: Shift-Option-⌘-R, connect to your wifi or use an ethernet port. It will bring macOS Recovery mode.

Make sure that your disk is mounted correctly by clicking on disk utilities and making sure that Macintosh HD is mounted.

Then, close the disk utility by clicking on the close window button and proceed to "reinstall macOS". DON'T format, no need. just reinstall macOS on the Macintosh HD.

Yes I also found it weird but the Apple Support explained. When you reinstall macOS on an HD that already has macOS, it reinstalls macOS without losing any of your data. So it basically reinstalls all your macOS while keeping all your data and files! :D

It has been a day after doing this and FINALLY, after months, NO MORE WIFI Random Drops!

Hope it works for you guys too!

That's good news! Glad it worked out for you. Yes when you reinstall the OS (no erasing) it's removing your old System Folder that contains the files to run the system and those files may contain some corruption that leads to instability. Reinstalling replaces your System Folder and will not touch your common files and applications. Thanks for your helpful post the forum!

Hello,

I did 20 speedtest measurements with laptops from 6 PM to 2 PM here are the results.

MBP 2017 average : Download 500599 b/s Upload 187729 b/s

MBP 2019 average: Download 338499 b/s Upload 164095 b/s

Thank you for your feedback.

Indeed it is not the wifi card that seems to be faulty because the parameters of my 2017 are almost identical. But networking from this 2019 i9 MBP is slower than my 2017 i7.

I will get an adapter to do ethernet tests and may be a factory reset.

Regards

I have had this problem from the time of purchase and have spent at least 20 hours with apple support on the phone and a couple of hours in Apple store. I was also told to replace my modem, reinstall OSX etc... The interesting thing is that I have an old iMac, 2011 built that sits right next to this POS and both are using the same wifi network and works great, but the six months old MacBook Pro has been nothing but disappointment.

I am waiting for parts to arrive, (who knows when) and take it to store for repair!!! While doing telework, I've had countless number of downtime hours on this device and Apple will not replace this lemon, but leaves the option open for me to buy a new one, get this one fixed and then return the new purchase back to store!!! Since Steve Job's departure from this world, his first class company has been turned into a Micky Mouse castle where everything is based on quick revenue and customer satisfaction has slipped way down in their priorities. A $599 price tag on a set of four coaster wheels to make moving your tower easy is what this company has become.

Despite the fact that we own number of iPhones, iPads, Apple watches, Apple TVs, iPods, this bad experience with my latest purchase of MacBook Pro will mark the very last purchase of Apple products.

I am not expecting an Apple support agent to lead me to more links and bumble-jumbles, there is no quick fix to this POS and I feel like I have purchased a defective product regardless of its fate coming back from repair.

Hello, thanks for the tip.

I will quickly go and buy the watch to solve my wifi problems. Fortunately, it is not a MAC that is necessary. Next time I will also buy an IPAD and IPHONE to be sure.

I'm joking of course...

Hi Jean-louis,

I wasn't implying that you need a watch for this setting to appear on your Mac.

If it happens to be enabled on your Mac you can imagine that this might affect the functioning of the wifi-radio in your MAC.

Anyhow, I have disabled this setting yesterday and up until now have not experienced any dropped connection anymore.

Not joking.

KR.

Hello,

I have the same issue (wifi drop... on a 3.8 k€ laptop...)

I tried you apple watch tip 5 minutes ago and will report back ! I hope so much it will fix the issue... I don't feel like spending 456 hours with apple support...

3 days later, still no drops for you ?

Thx anyway

THANK YOU JEEHOO !

I just can't believe it..... it is indeed now working well !

Teams stop dropping because of wifi drops.

Safari stop bugging because of wifi drops

Apple mail ... the same

I don't want to cry victory too fast but it's been working straight since yesterday ! I can't explain the link between wifi drops and apple watch unlocking but apparently there is one

@Apple : the only "good thing" about being in a fully (expansive) locked environment is that everything is supposed to work smoothly... Thank you for fixing the pb ASAP. A 600 € apple watch should work fine with a 3.8 k€ laptop I guess...

Thanks for the update.

Yep it is horrible, but it doesn't look like it'll get much coverage considering the "I have this question too" is only 36 people.

Is the issue that maybe we all have Apple Watches and hence why the drop out is happening?

Does anyone not have an Apple watch in their house and the problem still occuring?

Hi @DPJ

I got a brand new MBP 16' inch and used migration assistant to transfer everything from my previous (2018 13 inch) MBP. As soon as I connect a bluetooth device, the wifi drops out entirely for around 1 - 2 minutes, then it drops out approx every 2 minutes thereafter. I have been unable to participate in 3 business meetings since getting the new MBP, and have been threatened with financial penalties because I have not met criteria for presenting at company meetings.

I've been troubleshooting over the phone with Apple tech support. Today reinstalled macOS. That hasn't helped. The problem is extremely consistent and reproducible. When I connect the same bluetooth headphones to my 13 inch MBP, everything works fine. When connected to the 16 inch, wifi constantly dropping out.

This is extremely serious. The reason I bought this new MBP (for $5.5k) is because the keyboard on the other doesn't work and I couldn't afford the time to buy a backup hard disk, mess around with time machine, ensure everything was deleted properly, and drop it of FOR UP TO 2 WEEKS for repair (!!). I could more easily go without food for 2 weeks than my laptop! (not happening). And now, many thousands of dollars later, I am again without a properly functioning laptop. Incredible.

It is extremely disappointing, and probably more widespread than you think. I had to google some very refined search queries (wifi stops when bluetooth device "macbook pro" after:2020-01-01) in order to find this page. Chances are, others who have the problem simply haven't come across this thread to enable them to voice their frustrations. Maybe they don't even have internet?

Thanks @grant I really appreciate the factual and technical advice.

I had many layers of aluminium foil wrapped around a USB-C cord with my 13 Inch, my understanding is that was a fault with inadequate insulation on the MacBook, not an issue with the cord? In any case, I tried plugging/unplugging all 3 that I'm using (2 x external displays, 1 x power), and they didn't seem to make a difference to the problem I'm experiencing now.

I wasn't aware of the 2.4GHz conflicts between wifi and bluetooth, but that is very interesting. I am in the process of fiddling with wifi modem settings (I haven't done this type of thing before, so I'll do some tinkering and report back). Thanks again