Apple Event: May 7th at 7 am PT
Above problem after updating from High Sierra to Catalina yesterday - virtually no pages will load (especially on Ebay uk and news websites) 'the webpage reloaded because of a problem.' Rebooted Safari many times and emptied caches and changed DNS servers after following an old post (2014) on Apple Communities.
MacBook Pro 13", macOS 10.13
Here are a few fundamental troubleshooting steps that may help. Some of the information will be redundant but review everything to determine if there is something you may have overlooked.
If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.
Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.
Here are a few fundamental troubleshooting steps that may help. Some of the information will be redundant but review everything to determine if there is something you may have overlooked.
If you don't get anywhere, you can use the following procedure to determine if the problem is internal or external to your Mac. Causes may involve your router, your ISP, the DNS Server(s) it uses, or certain user-configurable options.
Determine if the problem persists while using Safari in that mode. After that, restart your Mac normally, and reply with your observations.
Thanks John- tried it all with no luck - have you received any similar queries whilst updating from High S to Catalina? My Firefox browser is working fine but I'm limited in storage space left on my MBP....do let me know what else I can try......(I don't have or use Applecare and my MBP is from 2013 anyway)..
Kindest
John
If the problem persists while using Safari in Recovery Mode (the numbered procedure) and it's occurring on virtually all websites as you wrote, then the cause lies beyond your Mac.
The next logical step would be to reset your router to factory defaults, and reconfigure it. If that fails to resolve the problem it's likely the ISP you're using is the cause. Other than contacting them and waiting for them to fix it, you may need to use FireFox.
That's very kind of you John, many thanks for your swift and no-nonsense approach! Good to see someone who knows how to write correctly for a change!
Yours
John
👍
Best wishes.
The cause may be temporary.
Post Catalina software update Safari (Version 13.1 ) web pages constantly reload with a 'the webpage reloaded because of a problem' message
