New ID - Application Stops Working

Question

New ID - Application Stops Working

Recently signed my MacBook over to my Apple ID from my parent's Apple ID.

Since then, the books application has stopped responding. It won't open or load.

Is there any way that these two are correlated? I have updated the operating system and software to the most recent versions. Re-starting the app doesn't do anything.

Much thanks in advance.

MacBook Air 13", macOS 10.15

Posted on Mar 30, 2020 6:21 AM

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Answer 1

Eric Root

Level 10

685,257 points

Mar 30, 2020 8:00 AM in response to Malus_Domesticus

Did your parents erase the computer and set it up again? If not, you need to do that to make it 'your' computer. Start with step 6.

Selling old Mac (4)

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Answer 2

Mar 30, 2020 8:08 AM in response to Eric Root

No, they did not. I simply logged into iTunes with my Apple ID and now the MacBook shows up as one of my devices.

I will follow the instructions in the link you posted.

Thank you for your help.

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Answer 3

Eric Root

Level 10

685,257 points

Mar 30, 2020 8:30 AM in response to Malus_Domesticus

You are welcome.

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New ID - Application Stops Working

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