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New ID - Application Stops Working

Recently signed my MacBook over to my Apple ID from my parent's Apple ID.

Since then, the books application has stopped responding. It won't open or load.


Is there any way that these two are correlated? I have updated the operating system and software to the most recent versions. Re-starting the app doesn't do anything.


Much thanks in advance.

MacBook Air 13", macOS 10.15

Posted on Mar 30, 2020 6:21 AM

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Question marked as Top-ranking reply

Posted on Mar 30, 2020 8:00 AM

Did your parents erase the computer and set it up again? If not, you need to do that to make it 'your' computer. Start with step 6.


Selling old Mac (4)   

3 replies

New ID - Application Stops Working

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