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Trouble updating Apple ID settings

I need to update my IOs and the iphone 7 keeps on asking me to type in my Apple ID password, but as soon as I type it in, the field disappears and again, it asks me to type the password in. Sometimes, I can type fast enough to hit continue, but then, again, it disappears and asks me to type. It is a vicious loop that I cannot get out of


I tried to log out of my icloud account as per a previous suggestion, but I cannot type in my Apple ID password for that either.

Posted on Mar 30, 2020 3:07 PM

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Posted on Mar 30, 2020 4:01 PM

Hello,

Have you tried updating via your computer? See this:

Update your iPhone, iPad, or iPod touch - Apple Support

Good luck.

3 replies

Trouble updating Apple ID settings

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