Safari supporting the camera on my Macbook Air

Iwas trying to do a live video o facebook using Safari as my browser. I got as far as clicking the "go live now" button. Then a box shows up saying "Your camera is not supported by your current browser." Why won't the Apple browser recognize the camera in my Macbook Air?

MacBook Air 13", macOS 10.14

Posted on Mar 31, 2020 10:05 AM

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Posted on Apr 10, 2020 3:55 AM

I'm afraid that isn't true. Last night I successfully did a Facebook live broadcast using Chrome on my Mac. Safari doesn't work trying to do the same thing. Seems odd that Apples browser doesn't work on a Mac and yet Chrome does.


Apple , any solution please?

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Apr 10, 2020 3:55 AM in response to fswan

I'm afraid that isn't true. Last night I successfully did a Facebook live broadcast using Chrome on my Mac. Safari doesn't work trying to do the same thing. Seems odd that Apples browser doesn't work on a Mac and yet Chrome does.


Apple , any solution please?

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Apr 10, 2020 8:58 AM in response to DavePav

Apple doesn’t routinely monitor the discussions. These are mostly user to user discussions.


If you want to, you can send Apple feedback. They won't answer, but at least will know there is a problem or a suggestion for change. If enough people send feedback, it may get the problem/suggested change solved sooner.


Safari Feedback     

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Mar 31, 2020 11:32 AM in response to PrDave

1. Startup in Safe Mode:    https://support.apple.com/en-us/HT201262

    Login to your account.

    Launch Safari and test. Quit Safari.

    To exit Safe Mode, click  in the menu bar and choose “Restart”.


2. Empty Caches from Develop menu twice.

    Use the developer tools in the Develop menu in Safari on Mac ...

3. Remove website data;

    https://support.apple.com/en-gb/guide/safari/sfri11471/13.0/mac/10.15

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Apr 9, 2020 9:40 PM in response to PrDave

The same thing happens with Chrome. It's not actually a browser issue. It's a Facebook issue. Facebook Live only lets you use a phone or a computer with a separate camera. It won't use built-in notebook cameras.

https://www.facebook.com/help/publisher/626637251511853?kpid=go_9819506156_101760497684_430489462002_kwd-302286237094_c

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Safari supporting the camera on my Macbook Air

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