Face ID

Hey, I’ve been having trouble with my Face ID not working since yesterday, I’ve restarted my phone, I’ve reset my settings, my IOS is up to date and I still cant get it to work as it keeps saying move iPhone higher/lower and won’t work. If you have any advice please help!!

iPhone X, iOS 13

Posted on Mar 31, 2020 4:52 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 31, 2020 5:08 PM

Perhaps this article will help;

If Face ID isn't working on your iPhone or iPad Pro - Apple Support'


1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.