You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

starboy289 Author

Level 1

4 points

Lock iCloud

I purchase an iPhone 7 Plus on eBay and it lock and I want to unlock the device

Posted on Mar 31, 2020 6:49 PM

Top-ranking reply

FoxFifth

Level 10

472,227 points

Posted on Apr 1, 2020 9:16 AM

Only the previous owner can help with Activation Lock. If you can contact the previous owner and they are willing to help, see: Turn off Activation Lock - Apple Support

If they won't help, eBay may be able to refund as the device is useless. See: https://pages.ebay.com/ebay-money-back-guarantee/

View in context

Lock iCloud

Similar questions