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Level 1

4 points

XS Phone froze in FaceTime

My phone is frozen in FaceTime. Will not let me open any settings to shut down. Please help

iPhone XS Max, iOS 12

Posted on Apr 1, 2020 2:42 PM

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Top-ranking reply

Level 10

268,005 points

Posted on Apr 1, 2020 2:44 PM

Force restart the iPhone as follows:

Press and quickly release the volume up button
Press and quickly release the volume down button
Press and hold the power button until the Apple logo appears

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1 reply

Top-ranking reply

Level 10

268,005 points

Apr 1, 2020 2:44 PM in response to Pkr680

Force restart the iPhone as follows:

Press and quickly release the volume up button
Press and quickly release the volume down button
Press and hold the power button until the Apple logo appears

Reply

XS Phone froze in FaceTime

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