XS Phone froze in FaceTime

My phone is frozen in FaceTime. Will not let me open any settings to shut down. Please help

iPhone XS Max, iOS 12

Posted on Apr 1, 2020 2:42 PM

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Question marked as Top-ranking reply

Posted on Apr 1, 2020 2:44 PM

Force restart the iPhone as follows:

  • Press and quickly release the volume up button
  • Press and quickly release the volume down button
  • Press and hold the power button until the Apple logo appears


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XS Phone froze in FaceTime

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