I have a Mac Pro (early 2009) and running High Sierra 10.13.6.. Just today SAFARI 13.1 started to give me lots of problems. Many pages on the web just won't load. The error message says "the page was reloaded because an error occurred)
this is what I get when trying to load a page on ebay.
I have deleted cache, turned off extensions etc.. Nothing works.
Can anyone help??
Mac Pro, macOS 10.13
Have tried everything. Chatted with Apple but they didn't suggest anything that I had not already tried.
What did get me a working version of Safari was I reinstalled High Sierra OS. I don't have this problem with other Macs I have two on Catalina, two on High Sierra, one on Sierra and one on Mojave.
Not sure why this one iMac decided to not work correctly with Safari 13.1, but after HS installed Safari 11, everything was okay. I confirmed that it was the update to Safari 13.1 by allowing the update to go through and once again had the same issue. Resolved it for the moment by reinstalling HS OS and blocking Safari 13.1 update.
Ultimately, I think those of us suffering through this should consider the current version of an alternate browser, as opposed to reverting to an earlier version of Safari that exposes us to known security flaws. Apple broke it. They need to fix it.
kpt,
My hunch is that the issue lies not in the latest Safari version itself, but rather in the manner in which it was installed and the specific configurations of the machines we have. Mine is a late 2011 iMac 27 with 32 GB RAM and a 1TB OWC SSD, running HS. Since a re-install of the full Safari 13.1 package (presumably not just an update) fixed it, I don’t know that there is anything “wrong” with 13.1 itself. As such, we may never hear back from Apple, and ensuing updates may not “correct the issue”. The recent availability of a Java update may also be a relevant clue (all the problem pages I visited required secure login - maybe using Java). We are all here contributing to help each other. Whatever the case, I don’t expect any “official” help from the Apple Mother Ship... just my 2 bits.
This has been happening to me on a 12 core Mac Pro with 128 GB of Ram running Mojave 10.14.6. Obviously the fault is with Safari 13.1
It gets worse every day, and I am relying more and more on Chrome.
I suppose I could use the hack that's out there to run Catalina, but I have been very happy with Mojave, which still lets me run 32 bit apps that no longer have developers to update them.
Somebody at Apple needs to address this issue.
I see disabling javascript, and blocking cookies, allows the websites to load, but websites with a password cannot then load due to the cookies being blocked.
I did the HS reinstall about a week and half ago and have not had an issue.
Just remember to turn off auto updates in SYSTEM PREFERENCES>APP STORE.
Same here, my advisor (after several tries and over an hour on the phone) ultimately advised me to reinstall the operating system. In all fairness, I believe my advisor sincerely did his best to get me squared away to no avail. I'm certain there is a bug in the 13.1 Safari update that must be fixed. I am finding more of same type of behavior with primarily bank/financial web sites. ChaseBank, Citibank Synchrony Bank and eBay are the sites I've found so far that are not working.
Hopefully, Apple will do the right thing and fix this bug for us.
Hi all,
I'm experiencing this issue as well. I'm running High Sierra 10.13.6 on a late 2011 MBP (original specs except a Samsung SSD and upgraded RAM). Problem websites are fine on Firefox and Chrome, yet Safari causes the same reload loop you all are experiencing. Reassuring to see I'm not the only one.
Troubleshooting I've tried:
I have not reinstalled Java or High Sierra, as I think those are excessive and this seems to be a bug in the latest update. Hope this is resolved soon!
This started happening to me. Upgraded to High Sierra and Safari 13.1 and multiple sites I visit won't load (CNN, Wells Fargo, Chase Bank, etc.). The past few days I've followed the advice of several "high level" Apple Community experts with obvious suggestions (delete cookies, install Java, re-install Safari, safe mode, etc.) and some questionable ones involving Terminal commands. Already starting switch to doing most of my web browsing on Firefox and Chrome for the time being, but may be a permanent switch if this isn't fixed.
I am having the same issue. IMac 2016, updated to new 13.1. If I turn off the cookies it will load the page. But in order to interact with the page I need to go turn on cookies. It only tries to reload certain pages and eventually can't load it after a few automatic tries. I have switched to Chrome and Firefox but miss my Safari. Please help.
Just one of my Macs has this issue. Not sure why, but for now will have to use the rolled back Safari 11.1.2 on that Mac. I don't want to mess around with updating to Catalina, since I have seen folks saying that they are having same problem with 13.1 on Catalina. My other Macs are running Safari 13.1 on Sierra to Catalina with no issue, same iCloud ID. 🤷🏻♂️
I've decided NOT to reinstall HS because that doesn't resolve the lingering Safari security issue. I'm using Chrome until the problem is fixed.
You mentioned you were calling Apple Support again to elevate the case. Did I miss a thread? Thanks.
Hello Steve and thanks for taking the time to respond.
I did basically the same as you, reinstalling High Sierra in recovery mode, after first checking the boot drive with disk utility; like you, I have left Safari running at 11.1.2, as I don't want to risk the same problems as before when I allowed the 13.1 update to install. I cannot afford to be without online banking, especially at this time!!
It would be helpful if Apple could explain why this problem occurs.
kind regards, Kevin
I have the same problem that many have describe. MacBook Pro 15 inch 2017, High Sierra, Safari 13.1.
Safari is broken. Have switched to Chrome for much of my browsing.
I too reinstalled and it is now working.... ty
Also, are you running the latest Java update?
Safari 13.1 will not load specific pages. HELP!!
