Safari 13.1 will not load specific pages. HELP!!

I have a Mac Pro (early 2009) and running High Sierra 10.13.6.. Just today SAFARI 13.1 started to give me lots of problems. Many pages on the web just won't load. The error message says "the page was reloaded because an error occurred)


this is what I get when trying to load a page on ebay.


I have deleted cache, turned off extensions etc.. Nothing works.


Can anyone help??

Mac Pro, macOS 10.13

Posted on Apr 1, 2020 5:25 PM

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Posted on Apr 6, 2020 6:38 PM

Have tried everything. Chatted with Apple but they didn't suggest anything that I had not already tried.


What did get me a working version of Safari was I reinstalled High Sierra OS. I don't have this problem with other Macs I have two on Catalina, two on High Sierra, one on Sierra and one on Mojave.


Not sure why this one iMac decided to not work correctly with Safari 13.1, but after HS installed Safari 11, everything was okay. I confirmed that it was the update to Safari 13.1 by allowing the update to go through and once again had the same issue. Resolved it for the moment by reinstalling HS OS and blocking Safari 13.1 update.

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124 replies

Apr 1, 2020 5:47 PM in response to cybertoyz

I have the exact same issue. It started yesterday after I updated Safari to version 13.1. I'm running MacOS High Sierra 10.13.6. Webpages are spontaneously reloading and then I get the same error message "A problem repeatedly occurred with <URL>". I am able to load those pages just fine with Chrome, but I prefer to use Safari. Is there a bug in the 13.1 Safari update? Is there a way to revert to the previous version? Any other suggestions?

Apr 1, 2020 9:39 PM in response to cybertoyz

I am having the same issue with my MacPro Mid 2012 running High Sierra. Started having this issue after update Safari 13.1. Spent an hour with support, cleared browser history, etc. but ran out of time (Support hours OT.) I have a case number and will followup 4/2 in the AM. If we are able to resolve, I'll post the fix.

Apr 5, 2020 9:12 AM in response to Loco

Loco, I have this same problem since I got a new iPhone 7. I had to upgrade my iMac software to sync to the iPhone. Since then I have had problems with the iMac connecting to Chase Bank and other websites but I can connect to Synchrony Band for my BP CC.I However, I can login on my iPhone to Chase Bank. I will use Firefox on the iMac until Safari can be fixed. Be safe and be well.

Apr 8, 2020 8:44 AM in response to Loco

I totally agree! Have been using Apple products since the II+. Exclusively since 2008.


I can’t ignore how much has changed though in the last 2 to 3 years. Nor can I ignore that each rep that I have chatted with was positive that updating to Catalina will solve the issue. I know this to not be true because I did update to Catalina and I still have the problem on this one machine. While all my other machines with different OS from Sierra to Catalina are not afflicted.

Apr 9, 2020 1:38 PM in response to kieuthomellow

Thank you Kieu,


I was unable to locate the plugin, but followed the balance of the instructions. Unfortunately it didn't work. Two items of possible interest - the list of cached cookies returns every time I restart Safari - no matter how often they are deleted. Additionally, my 2012 MacBook pro 13 and 2011 MacBook pro 17 run the same OS and Safari updates without this issue. Still perplexed. Even a reinstall of the OS failed to cure this.

Apr 9, 2020 4:02 PM in response to cybertoyz

So?


How long will this thread have to get, before Apple intervenes?


Four pages and not one SOLUTION. Just well meaning work-arounds and ideas that don't work.


We all have a common denominator(s) with our systems that is causing this problem. Unfortunately, we are in the minority here, only one out of my seven Macs has this issue. It is not OS related, but loading HS will give you the version of Safari that "works" 11.1.2.

Apr 10, 2020 8:28 AM in response to Jessica Zdanowicz

Hi Jessica

Glad it helped.

I was running Yosemite and completely happy with it until I needed to run a program called Sketchup which worked great on HS. Then I had to spend a day and a half trying various fixes on Safari. Glad Safari is working and hope they fix the security update. I guess my early 2011MBP is a bit dated but the 17 inch screen is amazing.


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Safari 13.1 will not load specific pages. HELP!!

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