iphone 6s plus restarting on its own every 5 mins or so

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Level 1

8 points

iphone 6s plus restarting on its own every 5 mins or so

i accidentally dropped my phone on its front and the screen is undamaged. However, the battery kept going from 80 to 20 to 70 and this change happened after every time the phone restarts which occurs every few minutes or so. Also, noticed this occurs more when i turn on the saving battery option.

The phone doesn't seem to be able to retain charge. Thus, i guessed the problem is with the battery.

It may have moved or got damaged from the drop and since the whole global issues of quarantine and everything, i was wondering if there's any fix for this until stores open.

Keep in mind, the phone works quite alright during the 5 minutes period.

Thanks in advance for your help :D .

iPhone 6s Plus, 13

Posted on Apr 2, 2020 10:34 AM

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Answer 1

LD150

Level 10

104,470 points

Apr 3, 2020 1:08 AM in response to asmasole

Try this at your own risk

Reset battery display. I have done this on my own 6S to fix erratic display and management.

Set display timeout to "never." and display a bright image. Turn on the flashlight.

Let the phone run flat and turn itself off. (If it keeps crashing this could take a long time.)

Charge it up to 100% and leave it on charge for 2 hours longer.

Reset the phone by holding side button and home button down together (iphone 6 only) til the white apple appears.

If it doesnt restart by itself start it as normal with the side button.

Again this phone may not survive this level of treatment!!

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Answer 2

LD150

Level 10

104,470 points

Apr 2, 2020 2:29 PM in response to asmasole

There is a contentious battery display reset procedure but I doubt this phone will survive it. Probably wont help either.

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Answer 3

asmasole Author

Level 1

8 points

Apr 2, 2020 3:23 PM in response to LD150

no chance of a temporary fix ?

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Answer 4

asmasole Author

Level 1

8 points

Apr 3, 2020 1:21 AM in response to LD150

I already drained the phone and tried to recharge it but it only went up to 3 percent.

I think it's a dead end but anyway thank you for your help.

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Answer 5

LD150

Level 10

104,470 points

Apr 3, 2020 1:42 AM in response to asmasole

I think it is busted!

In this pandemic I looked around at our (UK) approved sellers and found a brand new iphone 7 for under £300 so I grabbed it anyway just in case my 6S fell off the twig.

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iphone 6s plus restarting on its own every 5 mins or so

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