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KarenR2396 Author

Level 1

4 points

AirPod Pros will not stay paired with iPhone 8 or iPad

This issue started 2-3 days ago. If I want to use my AirPods I have to unpair them from my phone or iPad and reset them. If I don’t start using them right away and close the case, I have to unpair and reset them again.

I’m running the 2c54 firmware on my AirPods.

Just to check the firmware version now I needed to unpair and reset twice.

When I do finally get them connected and working, the audio quality is garbled and, for calls or listening to music or audio book, I find I need to hold my phone up closer to the AirPods, which defeats the purpose of being wireless.

Any suggestions?

Posted on Apr 2, 2020 8:30 PM

Top-ranking reply

MrBill3

Level 10

103,984 points

Posted on Apr 3, 2020 5:01 AM

Hello,

Hmm, it could be wireless interference:

If the sound from your wireless headphones cuts out or is distorted

Good luck.

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AirPod Pros will not stay paired with iPhone 8 or iPad

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