iPhone 11 Pro wide angle stopped working

This is ridiculous. I already traded my first iPhone 11 Pro because it was turning off by itself. This is my second and now I have to deal with a wide leans camera that doesn’t work after 2 weeks. Updated to latest Software, did a hard restart. Not a very dependable phone. I hate google phones but at least they don’t break down after a week

Same thing with my camera and they told me it's an issue but have to do a wipe on my phone and install all my apps again! No bueno Apple. Why would my video have the wide lens and not the photo option. Seems to be a software update issue. Please help!!!!

Brand new phone. 3 days old and now this is happening. I’ve tried everything posted here and no fix. I am a designer and the only reason I bought this phone was to use the wide angle. Unacceptable. Looking to return it for an android. I’m over apple at this point.

I tried everything mentioned in this tread including paying for that ProCamera app. I also lost all my data, erased the phone and started without a backup to have a virgin phone. But nothing. Not only my camera not working I also lost everything including WhatsApp history. This happened for me right after the 1.4 software updAte..

Hello,

thanks for the comments and informations.

I have the same issue with my iPhone 12 Pro and iOS 14.3

Camera: Starts with „2x“, can change to „1x“ but not back ton“2x“

Video: „0,5x“ and „1x“ works but not „2x“

In Lightroom App „0,5x“ works

Do anyone else have a solution?

Thanks a lot

It looks like a common problem, that I am also having. I notice from various forums that all the typical fixes don’t work. I tried everything. From what I can gather, it has something to do with iCloud conflict, and in typical Apple fashion, they refuse to to provide any information to users - just a series of time wasting rote fix recommendations that work for no one.

Has anyone tried the factory reset and start from scratch? Did it work?

Does anyone has a solution yet? I've tried everything I could do. Reset all settings, reset network settings, force restart, installed Procam, and even hard reset without restoring a backup nor signing into my apple id, it still doesn't work. My phone warranty has already finished just a week ago and it's making crazy going through all this stuffs. Apple can you please help us?

I have the opposite problem. My 1x and .5 work well, but when my 2x shows a white blank screen. Same thing happens when I attempt to zoom in using 1x setting. The third party app (Pro Camera) does the same thing. Taking off the cover does not help with this. Help!

They told me to bring it in for actual examination. If you read back on the threads, some had to pay for a camera replacement. As mine is 5 months out of warranty and I don’t have Apple Care, I’d probably have to pay for the camera replacement (like some people did). I ultimately decided no to bring my phone to the Apple Store as I’m trying to stay home due to the pandemic.

Same problem happen to me. Examination at Apple store, reset and check again. They even told me need to swap to new phone. After change to new phone, the camera still not working at wide angle! Total waste of time ! Anyone can help?

Has anyone considered using an alternative camera app which works in the circumstances? Any tips?

My phone won’t give me the option to use the wide angle it only lets me on time laps and slow motion this it pathetic I pard 1300$ for this phone there should be no problems

I get the same problem!!!! APPLE come on!!!! FIX this

This happened to me as well. With my apple+ care they swapped my phone. I received the new one today and it’s still happening with the new phone. Very frustrating.

Same! I swaped my phone yesterday and it's still happening