Video does not play
Hello 👋🏼,
Both of my Apple TV 4K, when playing Netflix movies or any other entertainment apps such as HBO, whether the video freezes or only the audio plays. I haven’t been able to use my Apple TV because the video doesn’t play or just freezes. I need help getting this resolved pleaseeeee! I miss using my Apple TV. I’ve been using my tv apps for now and those work perfectly fine. Therefore, it’s not the tv itself with the issue. Also, I am able to open up the apps with no problem. I am able to scroll around and look for movies and series perfectly fine. The issue is only when playing the videos.