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This is odd as the phone only 2 months old and it’s not had a new battery installed. The support page says this shouldn’t affect useable but the phone won’t charge so it’s pretty useless. weve tried hard reset - any suggestions on how to solve?
Hello,
Try these steps and then contact Apple Support if it still fails to charge or if the message remains: If your iPhone, iPad or iPod touch won't charge and iPhone battery and performance
Hello,
Try these steps and then contact Apple Support if it still fails to charge or if the message remains: If your iPhone, iPad or iPod touch won't charge and iPhone battery and performance
Tried this but with no luck
iPhone 11 battery says not recognised as Apple and it won’t charge even though phone only 2 months old
