iPad Pro Gen 2 10.5 constantly rebooting after updating from 13.3.1 to 13.4.1.
Ipad Pro gen 2 10.5 constantly rebooting after IpadOS update from 13.3.1 to 13.4.1. why?
[Re-Titled by Moderator]
iPad Pro 10.5-inch, Wi-Fi
Ipad Pro gen 2 10.5 constantly rebooting after IpadOS update from 13.3.1 to 13.4.1. why?
[Re-Titled by Moderator]
iPad Pro 10.5-inch, Wi-Fi
YES! I can corroborate that the current iPadOS 14 Beta update APPEARS TO FIX the 3-minute boot loop issue. As I write, I've had several hours without problems on Public Beta 3, which is the only one so far to fix the issue. As said by others, make sure you get Beta 3 to test whether it fixes this issue for you. (On my first go at this I was (automatically) given Beta 2, and was only offered the OTA update to Beta 3 the next day.)
TL;DR:
Opinions: (1) Some people posting on this forum seem to have different and/or additional symptoms to the original poster, and the majority including me (symptoms summarised below). So if this fix doesn't work for you it probably means that you have a different underlying problem that needs a different solution. (2) While I'm glad this seems fixed for now, the whole thing leaves a bad taste. Final word from Apple support at every turn has been, 'this is a hardware issue: pay £$500+ for repair'. This fix proves (if we needed proof) that iPadOSes 13.4.1 - 13.6 contained a 'bug' that unnecessarily bricked some relatively recent, top of the range (once), previously fully functional iPads FOR 2 MONTHS. There did not appear to be a mechanism for affected users to get a fair and timely resolution, so some (many?) paid for repairs or new devices. (I relied on my personal iPad for work and my employer paid for a replacement, fortunately just a week ago and so eligible for 'open-box' return.) My opinion of Apple would only be (mostly) restored if I see the bug acknowledged in 'patch notes', and hear that people affected get repair and replacement costs refunded on request. I get that affected users were 'a drop in the ocean', but the fact we've been vindicated (it's a firmware 'bug' not (just?) a 'hardware issue') shows that Apple needs a better procedure for this type of situation. Otherwise, they're accepting that some customers are going to get screwed, and they're fine with it.
Symptoms: immediately after updating to iPadOS 13.4.1 (and I assume any firmware 13.4.1 - 13.6), my iPad Pro Gen 2 10.5 reboots to Apple logo 3 minutes after sign in leaving the following in Settings>Privacy>Data Analytics: 2 x "stacks+thermalmonitord...ips" followed by "panic-full...ips" "no successful checkins from com.apple.thermalmonitord in 180 seconds..."
Timeline & attempts to fix: I upgrade to 13.4.1 on/around 10 May; posted in this forum on 19 May; had a tech support chat session in mid-May; emailed customer relations (as suggested by MichelPM) in May; had a Genius Bar appointment on 19 July (when I finally got back to London). I lost count of the number of DFU restores and iPadOS upgrades through 13.6 - none of which fixed the issue.
What was the solution you were offered?
Keep calling... it took me 4 calls and 2 Chats to get to a resolution
Call again, and again and again...
To confirm is this iPad os 14 beta 3?
Where do I find the Beta Profile please....no update showing for it in my normal settings? Thanks in Advance.🙌
Can you get iTunes to download the beta iPadOS? I can get the beta profile on my iPad but it restarts every three minutes which is not long enough to load the beta iPadOS.
I just updated to the beta 3 and been running it about 15 minutes so far as no issues
Me aslo
If your on the beta iPad iOS 14 has just dropped now. You can go ahead and download it straight away
I upgraded to the 14.2 Beta via DFU. Didn't even get through the setup process before it rebooted.
FYI, I got mine back on Beta 3 after release 14.0 failed to fix the issue. Not a single panic-full...ips or stacks+thermalmonitord....ips log (or reboot) since.
Would anyone be able to point me in the direction of finding an .ipsw of Beta 3? I have a completely non-functioning iPad Pro 10.5 now so being stuck on Beta 3 is better than the brick it is now.
iPad Pro 10.5 here. Updated via DFU to 14.2 Beta 3 just now. Reboot loop is still there.
I tried to download it but since getting to 14 my iPad reboots every few minutes now even in sleep mode - so there’s no hope for mine at all, even if there’s a fix sometime.
Just upgraded to 14.2 18B92, finally !! my iPad seems alive again, i started timer 10 minutes ago, and it doesn't reboot
iPad Pro Gen 2 10.5 constantly rebooting after updating from 13.3.1 to 13.4.1.