Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Videos wont play in safari after iOS update

Hello.

I have iPhone 7 and few days ago i updated its iOS to 13.4.1. After that, i couldnt play videos on safari anymore. I mean, they do play but screen is black, i can only hear audio. I tried YouTube, Twitter, Instagram and they all do work normally. I tried installing Google and Google Chrome, doesnt work. Also i cleared cache memory and history on safari but nothing changed. I would appreciate any help. Thanks

iPhone 7, iOS 13

Posted on Apr 10, 2020 3:12 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2020 3:16 PM

Force close the safari app then try restarting

Restart your iPhone - Apple Support


5 replies

Apr 30, 2020 10:04 AM in response to Vancouver22

This is a software bug after the new updates. Lots of iphone 7 users having this problem for over a month now with no fix or acknowledgment. Apple wtf

Videos wont play in safari after iOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.