Videos wont play in safari after iOS update

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Level 1

9 points

Videos wont play in safari after iOS update

Hello.

I have iPhone 7 and few days ago i updated its iOS to 13.4.1. After that, i couldnt play videos on safari anymore. I mean, they do play but screen is black, i can only hear audio. I tried YouTube, Twitter, Instagram and they all do work normally. I tried installing Google and Google Chrome, doesnt work. Also i cleared cache memory and history on safari but nothing changed. I would appreciate any help. Thanks

iPhone 7, iOS 13

Posted on Apr 10, 2020 3:12 PM

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Answer 1

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Vancouver22

Level 8

36,733 points

Apr 10, 2020 3:16 PM in response to arnes112

Force close the safari app then try restarting

Restart your iPhone - Apple Support

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Answer 2

Apr 30, 2020 10:04 AM in response to Vancouver22

This is a software bug after the new updates. Lots of iphone 7 users having this problem for over a month now with no fix or acknowledgment. Apple wtf

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Answer 3

arnes112 Author

Level 1

9 points

Apr 10, 2020 3:36 PM in response to Vancouver22

Did that few time, no result

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Answer 4

Vancouver22

Level 8

36,733 points

Apr 10, 2020 5:47 PM in response to arnes112

Try reloading the page and also go into settings- general - reset- reset network settings

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Answer 5

arnes112 Author

Level 1

9 points

Apr 30, 2020 4:58 PM in response to Community User

Yeah, I figured it out couple of days later... and that native mail app thing..I really do love Apple but it seems like they don't care that much about software anymore..

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Videos wont play in safari after iOS update

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