You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: captandangit
captandangit Author
User level: Level 1
9 points

iTunes has bricked my phone

Yesterday I tried to update my iPhone 4 from iOS 6.1.3 to iOS 7.1.2 , since then I have not been able to get my phone out of recovery mode. No matter what I do it will not leave recovery mode. I have tried holding sleep and home to reboot the phone and it just goes back to the recovery mode screen. Restoring through iTunes either gives me errors 4005 and 4013. And when it restores without any problems it just lands back on the recovery mode screen, choosing update instead of restore does the same thing.


iPhone 4

Posted on Apr 10, 2020 5:01 PM

Reply
Question marked as Top-ranking reply
User profile for user: Lawrence Finch
Lawrence Finch
User level: Level 10
212,534 points

Posted on Apr 10, 2020 5:20 PM

If you have followed all of the steps in that article, including reinstalling iTunes on your computer, disabling firewalls and antivirus, then there is nothing you can do other than replace your 10 year old phone.

View in context

Similar questions

5 replies

iTunes has bricked my phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up